Tools
Basics / Basics of UA
Get an overview of the tools we use to create user assistance.
<div> <div><strong>Tool</strong></div> <div>Use Case</div> <div>User Group</div> <div>More Information</div> </div> <div> <div><strong>DITA CCMS*</strong></div> <div>Writing DITA-based documentation.</div> <div>User Assistance Developers</div> <div> <p><a href="https%3A%2F%2Fhelp.sap.com%2Fviewer%2FDRAFT%2Fbba968de69fc4814b97a0da987913be1%2F1%2Fen-US%2F54c8f9ed898945e1a65cbdf42c5f9463.html">CCMS Desktop as Eclipse Plug-In</a></p> <p><a href="https%3A%2F%2Fhelp.sap.com%2Fviewer%2FDRAFT%2Fbba968de69fc4814b97a0da987913be1%2F1%2Fen-US%2Fb07d20fd3af3447f98ecf236c988529a.html">Getting Started in the Ixiasoft CCMS</a></p> </div> </div> <div> <div><strong>DITA CCMS Web*</strong></div> <div>Writing DITA-based documentation.</div> <div>All SAP employees</div> <div><a href="https%3A%2F%2Fhelp.sap.com%2Fviewer%2FDRAFT%2Fbba968de69fc4814b97a0da987913be1%2F1%2Fen-US%2F57554c9869c94732ab160dcd942cb641.html">Collaborative Creation of Content</a></div> </div> <div> <div><strong>SAP Help Portal</strong></div> <div>Publishing documentation for customers.</div> <div>All SAP employees</div> <div> <p><a href="https%3A%2F%2Fhelp.sap.com%2Fviewer%2Findex">SAP Help Portal</a></p> <p><a href="https%3A%2F%2Fhelp.sap.com%2Fviewer%2FDRAFT%2Fbba968de69fc4814b97a0da987913be1%2F1%2Fen-US%2F5cdc42a9eead41e7a3a3af1d052e2c76.html">Getting to Know the SAP Help Portal</a></p> </div> </div> <div> <div><strong>GitHub*</strong></div> <div>Collaborating on documentation.</div> <div>All SAP employees</div> <div> <p><a href="https%3A%2F%2Fgithub.com%2F">https://github.com/Contribution GuidelinesSAPterm*Defining terminology.All SAP employees (read)http://sapterm.com(public)SAPterm Access (internal)SAPterm Dashboard (CCMS)FigmaReviewing UIs.All SAP employees (read)https://www.figma.com/</div> </div> <div> <div><strong>Acrolinx</strong></div> <div>Reviewing text.</div> <div> <p>DITA CMS users</p> <p>Visual Studio Code users</p> </div> <div> <p><a href="https%3A%2F%2Fhelp.sap.com%2Fviewer%2FDRAFT%2Fbba968de69fc4814b97a0da987913be1%2F1%2Fen-US%2F2b6b05cbf2774e89a8c74c6f60f1fcce.html">Getting Started with Acrolinx</a></p> <p><a href="https%3A%2F%2Fdocs.acrolinx.com%2Fvisualstudio%2Flatest%2Fen%2Fget-started-with-acrolinx-for-visual-studio-code">Get Started with Acrolinx for Visual Studio Code</a></p> </div> </div> <div> <div><strong>Writing Assistant</strong></div> <div>Reviewing text (based on Acrolinx)</div> <div>All SAP employees</div> <div><a href="https%3A%2F%2Fwww.sapbrandtools.com%2Fwriting-assistant">Brand Tools Writing Assistant</a></div> </div> <div> <div><strong>UAi Booster</strong></div> <div>Generate AI-based documentation.</div> <div>All SAP employees</div> <div><a href="https%3A%2F%2Fuadashboard.cfapps.eu10-004.hana.ondemand.com%2Fllm">UAi Booster</a></div> </div>
* License and/or training required for the tool. Follow the links to learn more.