Language and Grammar

Basics / Basics of UA

Here's a collection of basic standards that you are likely to look up frequently or that have SAP-specific implications.

guideline
  • If you do not have first-language proficiency in English, ask for language editing. See Language Editing.
  • Improve your writing skills with the English Writing Program (log in to SuccessMap before clicking the link).
  • Use GenAI tools to review your content. For example, use the UAi Booster.

U.S. English

U.S. English is the corporate standard and official business language at SAP. All SAP offerings are named and branded in U.S. English. For any materials that are intended for a global audience, always use U.S. English.

Spelling

At SAP we use Merriam-Webster's Collegiate Dictionary as our official dictionary: https://www.merriam-webster.com

Writing for a Global Audience

When writing for a global audience, remember that in this audience there are many people without first-language proficiency in English. Some grammatical constructions in English are difficult for speakers of other languages. By keeping your language clear and easy to understand, you are also optimizing the texts for translation.

See SAP Style Guide for Technical Communication – English: How to Write Clear, Translatable Texts for a Global Audience.

Abbreviations

Use acronyms and abbreviations sparingly and only if listed as approved names in Brand Tools > Naming Center, or as main entries in Merriam-Webster’s Collegiate Dictionary.

See SAP Style Guide for Technical Communication – Abbreviations.

Capitalization

Generally, use for body text and for titles, headings, captions, and names.

See SAP Style Guide for Technical Communication – English: Capitalization (Sentence Style and Title Case).

Active and Passive Voice

Preferably use the active voice. Address the user directly with “you”.

See SAP Style Guide for Technical Communication – Style and Wording: Practical Issues and Principles.