Overview

AI Quick Replies are suggested actions that the AI may propose to the user as a quick way to answer predictable prompts. They are instrumental in enhancing user experience by reducing friction in communication, speeding up interactions, and providing a more user-friendly interface.

AI Quick Reply - Look and Feel

When to Use

false

Provide choices that are clear and relevant
Display up to 5 quick replies
Keep the length of the quick reply short
Use clear and concise language
If possible use a verb

dont

false

Avoid showing irrelevant replies
Avoid displaying disabled replies
Avoid redundant or repeating replies
Avoid Yes / No / OK / Done replies

Anatomy

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Quick Reply Bar

The Quick Reply actions are displayed as buttons. When there is not enough space, the buttons wrap into a new line.

Interaction States

The Quick Reply buttons inherit the behavior and appearance of the Secondary buttons but have deviations in the color and shape to match the context of the AI Container better.

When crafting button labels, prioritize action-oriented verbs for clarity and user engagement. Keep labels concise, focusing on the intended outcome to enhance user understanding. Consistency, simplicity, and testing for clarity across various contexts are essential for creating compelling and user-friendly button labels.