Intelligent service and maintenance process support for complex assets

Embedded in SAP S/4HANA,HCL iMRO Digital Core optimizes processes & asset usage across the full maintenance lifecycle.With wide range of user-centric workbenches,industry-specific functionality & transaction automation enables delivery of intelligent processes across complex maintenance businesses

Overview

Efficient, integrated and real time commercial processes

Provide your customers with detailed and accurate work quotations based on a range of flexible planned cost inputs. Reduce process delays and increase efficiency with integrated maintenance event induction and tracking.

Streamlined maintenance engineering processes natively integrated with core ERP

Seamless end-to-end integration gives complete visibility across all aspects of the maintenance business. Reduce processing time and increase compliance accuracy when defining maintenance policies and modification campaigns. Report on the status of maintenance requirements in real time.

Better maintenance planning decisions powered by rich intelligent insights

Enables rapid decision making and course corrections for on-time and on-cost delivery. Quickly identify resource bottlenecks and underutilized capacity using a range of graphical planning tools for long, medium and short term planning.

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Details

Solution type

Extensions and Add-ons

Industry

Oil, Gas, and Energy, Utilities, Aerospace and Defense, Travel and Transportation

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP S/4HANA Cloud Private Edition, enterprise managementSAP S/4HANA Enterprise Management

Features

Fully integrated customer engagement and support

Manage the end-to-end induction process using flexible induction steps in a single workbench and provide customer quotations. Steps can be combined and automated to provide a ‘one step’ induction, enabling incoming repairable components to be routed to the shop floor without delay.

Fully integrated customer engagement and support
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Perform end-to-end maintenance engineering

Manage the end-to-end process for engineering data with a comprehensive suite of functions: Maintenance requirement definition; Technical publications upload; Maintenance Task definition; Maintenance Status reporting; Conformity Check; Maintenance Planning Definition; Component Maintenance Policies.

Perform end-to-end maintenance engineering
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Support and visualize integrated maintenance planning

A suite of fully integrated planning functions: Long / medium / short term planning of events, labor and materials; comprehensive work requirement packaging; Work elimination and sequencing; Line maintenance planning.

Support and visualize integrated maintenance planning
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Plans and pricing

All plans include:

Initial module $63,000 per yearExample modules - Engineering Mods | Planning | Induction & Workscoping | Shop Floor Execution250 users (50 professional users | 200 operational users)

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Technical Information

Solution type Extensions and Add-ons
Category Enterprise Asset Management
Industry Oil, Gas, and Energy, Utilities, Aerospace and Defense, Travel and Transportation
Works with
  • SAP S/4HANA Cloud Private Edition, enterprise management
  • SAP S/4HANA Enterprise Management

Resources

SAP Certified - Integration with SAP S/4HANA

HCL's SAP add-on for Complex Asset Maintenance

Publisher