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Meet the needs of your people – and your business

Help ensure global HR compliance; offer consumer-grade self-services; and streamline benefits, payroll management, and more.

 

Provide exceptional experiences across diverse and global workforces

To keep up with the needs of a global workforce, your core HR and payroll solutions must enable you to engage employees anywhere in the world, comply with global HR regulations, and simplify tasks with employee self-services.

Solution benefits

  • A single global core HR platform with consistent and standardised HR processes focused on the entire workforce
  • True self-service to support automation, improve data quality, and elevate HR service delivery with real-time processes
  • A solution used by over 200 countries with deep localisation delivered and maintained for more than 98 countries

Business value

  • Ensure process harmonisation across your business and improve organisational results
  • Increase productivity and simplify everyday transactions with self-services that keep workers engaged, connected, and informed
  • Improve the bottom line and reduce risk by leveraging embedded localisation and best practices

SAP SuccessFactors Employee Central

Automate HR processes; improve compliance; and build meaningful employee, contractor, and contingent worker relationships.

 

People, profiles, and transactions

Apply HR data and practices to standardise processes and transactions, run employee self-services, and simplify compliance.

Organisational management

Model and visualise your company and use embedded analytics to get real-time insight into your entire workforce.

Time and attendance tracking

Track time, attendance, and absences for all employees, while automatically calculating employee time and pay.

Global benefits management

Simplify and streamline the management of employee benefits across the globe.

By building a global HR strategy that is also tailored to the local needs of each regional division, we gain the agility to seize the opportunities of a rapidly changing industry.

Peter Dignef, Global Head of HR Services, Agfa-Gevaert N.V. Read the customer story

SAP SuccessFactors Employee Central Payroll

Gain confidence and control of your payroll processes to help ensure your workforce is paid accurately and on time.

 

Accurate payroll monitoring

Help ensure payroll accuracy, always keep your finger on the pulse of your workforce, and improve organisational results.

Standardised payroll processing

Reduce the cost of HR operations by harmonising and consolidating payroll on a single platform.

Connected HR management

Leverage an intelligent solution that unifies HR, time management, benefits administration, and compensation processes.

Adding SAP SuccessFactors Employee Central Payroll to our existing SAP products gives us the opportunity to connect our people data with our business data. SAP SuccessFactors solutions provide our employee-partners with an integrated toolset to manage their development and careers through self-service tools.

Julie Pettit, Director of HRIS and Payroll, Cintas Corporation Read the customer story

SAP SuccessFactors Employee Central Service centre

Give employees instant access to their personal data and HR contacts and empower agents with an integrated knowledge base.

 

Integrated HR knowledge base

Provide easy access to your HR knowledge base, enabling self-service and minimising ticket load.

HR ticketing

Route issues to the right agent and protect employee data, while giving agents the information they need to resolve issues.

Embedded HR service analytics

Gain insight into employee interactions, common issues, HR bottlenecks, and the quality of the resolutions provided.

Service-level agreement (SLA) compliance

Analyse employee interactions and issues to measure and improve HR service quality with predefined SLA compliance reports.

Many companies are so focused on customer centricity that they forget to look closer to home. To be successful, you need to make sure that your services are employee centric too.

Kay-Christian Schersich, Head of HR Technology, UniperSE Read the customer story

SAP SuccessFactors Document Management by OpenText

Integrate HR document management processes organisation-wide to increase efficiency, minimise risk, and reduce costs.

 

Streamlined document management

Access and manage documents with a single solution to increase service levels and accelerate responses for shared services.

Simplified access to employee documents

Gain a centralised view of complete employee digital files and use full text search to locate employee documents quickly.

Reduced compliance risk

Enable compliance with HR regulations and legal requirements with retention rules and employee file completeness checks. 

Automated HR document generation

Use predefined, flexible templates to more easily create personalised employee correspondence. 

Customers

See what our customers are saying about SAP SuccessFactors solutions.

What are analysts saying?

Gartner named SAP a Leader in Cloud HCM Suites

Find out why Gartner positioned SAP in the Leader quadrant in its annual study on cloud-based human capital management (HCM) suites.

Expert services and support

Get the support you need to expertly run, use, and maintain your SAP SuccessFactors solutions.

Service offerings

Drive innovation, accelerate your migration to the cloud, and simplify your digital HR transformation with SAP Digital Business Services.

Support offerings

Rely on proactive, predictive, and preventive support across all deployment options and use new technologies to realise your business goals quickly. 

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