Accelerate SAP SuccessFactors outcomes with a virtual assistant
Generative AI virtual assistant that refreshes the enterprise employee experience, easily integrates with existing systems and collaboration channels. It guarantees a 70% self-service ratio in the contract by helping reduce tickets and automating complex actions across HR processes and enterprise applications.
Overview
Deliver an unforgettable hire to retire employee experience
It creates a continuous employee dialogue, solving queries, serving knowledge, optimizing engagement levels, and even sending off employees with grace.
Unify enterprise knowledge & fill knowledge gaps
Gather knowledge from various systems like Sharepoint, Confluence, etc., and find the right, contextual information from any number of documents using generative AI.
Optimize the voice of the employee
Get real-time insights into company sentiment scores, analyze employee well-being themes, and identify employees at risk of attrition. Leverage AI action plans to improve engagement levels.
Automate any functional process with a no-code orchestration platform
Enhance the efficiency of your functional teams by creating automated workflows even across third-party applications. Build easily with a no-code drag-and-drop builder.
Create a zero-ticket enterprise
Eliminate help desk interventions by finding new data from resolved tickets, update your knowledge base, and auto resolve future tickets. Deploy a service desk with ticket categorization, auto-routing and more.
Details
Solution type
APIs and Technical Components
Industry
Cross-Industry, Life Sciences, Insurance
Compatibility
Works with
This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP SuccessFactors Employee Central
Features
Serve unified, updated, and accurate knowledge instantly
Auto-resolve complex HR queries with an autonomous agent by unifying knowledge from enterprise systems, keeping the knowledge base updated by filling new knowledge from resolved tickets, while delivering knowledge accurately and rapidly.
Craft onboarding and offboarding journey experiences
Automatically fill candidate information into essential form fields as part of pre-boarding and onboarding procedures. Also, Leena AI helps improve interdepartmental collaboration to get employees fully enabled to work.
Streamline advanced employee queries with Kanban ticket management
Deliver a single-pane view to employee support agents, allowing them to quickly view, prioritize, and re-assign tickets that need human intervention. Respond to or progress tickets from the dashboard view, and update ticket statuses in real time.
Extend your team's impact by leveraging more than 1000 enterprise integrations
Showcase better results by extending the scope of your existing workflows to include third-party applications, eliminating human effort needed to execute semi-automated or broken enterprise processes.
Sustain business growth with predictive attrition insights
Predict unhappy employees for decision makers to plan attrition-addressal strategies. Our LLM model creates automatic actions and assigns the same to relevant stakeholders with proper SLAs.
Plans and pricing
All plans include:
- Leena AI integrates with all HR (HRMS, HRIS, HCM) & enterprise systems
- Mobile-first Employee Experiences with desktop capability
- Readily deploy in 100+ languages (including all SAP supported languages)
- Deliver gen AI-powered conversational EX + Leena AI guardrails
- No-code, agile workflows with drag & drop builder to codify any process
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- Help desk Management- Helps optimise agent outcomes with auto-routing, escalation optimization, multi-ticket management, & more.
- Onboarding Solution - Drives continuous dialogue with employees from pre-boarding to exit. Tracks engagement levels. Automates the employee journey.
- Knowledge Management - Hosts knowledge anywhere. Contextually responds in real-time to any query from any document with GPT-enriched AI.
- Workflow Builder - Translate rough ideas to HR apps in minutes with drag-&-drop UI. Codify manual processes into powerful automations.
- Employee Engagement - Listens to employees, takes real-time actions, predicts attrition, and retains your best talent
- IT Service Delivery - Helps IT teams with auto resolution of IT queries, full stack ticket management, dynamic knowledge base, workflows, & more
- Document Management - Centralize employee documents. Stay compliant always. Leverage frequent document sync from any hosting platform via APIs
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- Help desk Management- Helps optimise agent outcomes with auto-routing, escalation optimization, multi-ticket management, & more.
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Customer reviews
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Technical Information
Technical details
| Solution type | APIs and Technical Components |
| Category | Core HR and Payroll |
| Industry | Cross-Industry, Life Sciences, Insurance |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
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Security and compliance
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
terms-and-conditions-url
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technical-name
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Resources
AI & Automation - The HR Enabler
How to Future-proof Your Employee Onboarding Process
Measuring Employee Engagement ROI: A Practical Guide
Leena AI - Redefining Employee Experience
A Holistic Guide to an Effective Hybrid Workplace
Case Study - Coca Cola
Publisher
Leena AI, Inc
Generative AI solution for enterprises, featuring an advanced virtual assistant driven by the proprietary Large Language Model, WorkLM. This powerful combination accelerates employee experience and enhances productivity. Leveraging the capabilities of generative AI, it streamlines operations, reducing tickets and facilitating real-time actions to bolster efficiency. The comprehensive suite of solutions spans HR, IT, Sales, Finance, and more, ensuring a user-centric front-end experience for enterprise-wide delivery. Compatible with 1000+ platforms, including SAP SuccessFactors, SAP ERP, Oracle, and Workday, Leena AI has successfully collaborated with over 500+ customers, including industry leaders like Nestle, Puma, Coca-Cola, and Sony. Established in 2018, Leena AI supports 100+ languages globally, serving millions of daily transactions.
More solutions provided by {{publisher}} Leena AI, Inc
products
2002000199,2002001064
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