Intelligent automation bots that accelerate day to day business process
Wipro's next set of automation bots for the Utility industry. Quick, ready to use SAP Build Process Automation bots that integrate with SAP S/4HANA systems help back office staff carry out day to day tasks in seconds enabling and empowering users with digital assistance.
Overview
Easy automation solutions for Utility Industries
Automation of typical day to day Utility process steps through SAP Build Process Automation, leading to quicker turnaround times and help agents work better. Used multiple times a day these bots increase productivity manifold.
Deploy and use immediately
Ready to use SAP Build Process Automation bots for utility process. Configure desktop agents and start using! Simple installation and get bots deployed to big support teams in matter of hours and days rather than weeks.
Increase customer satisfaction levels
Reduce turnaround time and increase customer satisfaction levels due to faster data updates. Achieve quicker turnaround times during customer calls. No more long waiting times for end customers during calls.
Details
Solution type
Extensions and Add-ons
Industry
Utilities
Compatibility
Works with
Features
Deploy, Configure & Start Using effortlessly.
Deploy desktop agents, configure and get ready to use the bots! Simple, easy to use documentation to help initial setup. Configure desktop agents and start using the bots straightaway.
Easy and Simple Screens
Easy to run bots with no fuss simple screens for wide range of scenario like Device Creation,Installation, Removal, Security Deposit, Payment terms update, Manual postings (Credit/Debit), MRU Change in installation,Rate category creation, determination, etc.
Streamline Installations, Payments, Rates & Security Deposit process
Economical, simple and easy to use. The bot allows the collection wing of the utility company to increase their productivity immensely by reducing the complexity of executing the process. Economically priced, the bots only need SBPA subscriptions for customers as prerequisite for usage.
Plans and pricing
All plans include:
Base Edition
Edition includes one setup of bots for 17 specific Utility industry scenario in your BTP environment. Bot installation / Setup guides User manuals and Knowledge transfer on how to use the bots
Bot List: Manual Postings amounts Debits, Manual Postings amounts Credit, Manual posting payment lot, Manual posting cheque lot, Device Installation, Device Removal,
Bot list (Continued): Rate Category Change in Installation, Device Removal/Replacement, Payment terms update in CA, Joint Invoicing option change, MRU Change in installation, Security Deposit,
Bots List (Continued): Rate category creation, Rate Determination, Installation Facts maintain, Rate Category Fact maintain, Device Creation
Includes 1 Deployment Includes 1 Week/s Engagement Price unavailable in this regionEdition includes one setup of bots for 17 specific Utility industry scenario in your BTP environment. Bot installation / Setup guides User manuals and Knowledge transfer on how to use the bots
Bot List: Manual Postings amounts Debits, Manual Postings amounts Credit, Manual posting payment lot, Manual posting cheque lot, Device Installation, Device Removal,
Bot list (Continued): Rate Category Change in Installation, Device Removal/Replacement, Payment terms update in CA, Joint Invoicing option change, MRU Change in installation, Security Deposit,
Bots List (Continued): Rate category creation, Rate Determination, Installation Facts maintain, Rate Category Fact maintain, Device Creation
Includes 1 Deployment Includes 1 Week/s Engagement Custom Edition
Additional customising and support as per customer needs.
Price upon requestAdditional customising and support as per customer needs.
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Resource Planning |
| Industry | Utilities |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
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| Compliance |
Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers. |
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Smartbiz Video
Blog on Wipro's SmartBiz Bots
Smartbiz Solutions
SmartBiz Bots Pack #1 (Other Bots on SAP Store)
SmartBiz Bots Collection Pack # 2
Publisher
Wipro Limited
Wipro Limited is a leading global IT, consulting, and business process services company with over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better, bolder future for our clients by helping adopt the Digital World.
