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Offer a superior HR service delivery experience

SAP SuccessFactors Employee Central Service Center enables employees to contact HR via their preferred channel and empowers HR agents with an integrated knowledge base.

What is SAP SuccessFactors Employee Central Service Center?

This comprehensive HR service delivery solution provides an integrated knowledge base with personalised HR policy information and direct access to the HR help desk by e-mail or phone.

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Bring your HR service delivery into the digital age with SAP SuccessFactors Employee Central Service Center.

  • Eliminate the need for tickets or calls to HR by providing contextual information to solve employee issues
  • Provide quick access to human resources experts from any device
  • Give HR experts access to the employee information they need to quickly address issues and resolve tickets
  • Get insight into service levels, common issues, and the quality of resolutions with embedded HR service analytics.

Our customers

See what our customers are saying about SAP SuccessFactors Employee Central Service Center.

Toronto Transit Commission putting employee experience at the forefront of all processes

Toronto Transit Commission uses SAP technology to optimise process visibility and communication for the diverse staff that keeps Toronto moving.

Questions? Get in touch!

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