Provides all the information related to an account that helps service agents.
Summarize all the information related to an account that helps the sales representatives, such as the business, the culture or the competitive landscape. Capture and present the account’s business strategies and be better prepared and targeted for a sales pitch.
Overview
Multi-Dimensional Customer Insights
Get a holistic view of the customer account in different dimensions such as business, culture, competitive landscape, etc.
Integrated Customer Segmentation
Captures and presents the account’s business strategies and incorporate customer segmentation
Targeted Customer Conversations
Help service agents in facilitating targeted and relevant conversations with customers and identify opportunities for future collaboration
Details
Solution type
AI Feature
Compatibility
Works with
SAP Service Cloud
Plans and pricing
Choose a base plan
SAP Service Cloud Version 2, Account Synopsis
-
Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
-
Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
- Contract duration available upon request
-
Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
-
Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
We’re sorry!
Technical Information
Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.
Technical details
technicaldetails1
Security
security1
Services and support
servicesandsupport1
Product documentation
View information and documentation for implementing and managing your SAP products.
Data security
Help protect confidentiality and data integrity.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
Business Value 3-Pager
Product - Security
Product - Community
Product - Basic Trial
Product Tour
SAP Service Cloud Version 2, Account Synopsis
SAP Business AI-Powered SAP Sales and Service Cloud Version 2 Demo