E-commerce Platform: Headless E-commerce in the Cloud | SAP

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Enable commerce everywhere to lead your market

Convert more customers more often and at higher value by turning every engagement into a personal, shoppable moment.

Product Overview

Turn every e-commerce engagement on any device or channel into a personal, shoppable moment to win more customers more often and at higher value.

Frequently Asked Questions

How do SAP Commerce Cloud solutions simplify my e-commerce business?

How do e-commerce solutions from SAP facilitate real-time personalisation?

How does SAP Commerce Cloud integrate with other SAP or third-party solutions?

Does SAP offer a solution for product information management (PIM)?

What is continuity commerce?

What’s the difference between SAP Commerce Cloud and SAP Upscale Commerce?

Resource Center

Explore how DAIMANI runs a multinational VIP hospitality marketplace that offers the highest level of personalised customer service through SAP Customer Experience solutions.

Discover how B2B customer experience drills through legacy processes to boost revenues.

See how a manufacturer expands market presence and improves responsiveness.

Find out how a global enterprise IT provider is helping new clients get up and running faster.

Sigma Healthcare

Learn how a healthcare company combines experience and operational insights to exceed customers’ expectations.

Learn how a leading waste disposal company delivered a customer portal that exceeds customer expectations by using SAP Commerce Cloud.

See how New Era implemented SAP Commerce Cloud to give B2B and B2C customers a responsive and easy-to-use omnichannel experience.

Find out how Office Depot implemented SAP Commerce Cloud for its B2B customers to pace online orders and modernize its e-commerce platform.

The Shilla Duty Free

Discover how The Shilla Duty Free lowered its total cost of ownership and launched an extensible platform to execute its ambitious digital strategy.

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Maxim Integrated

Hear how this Fortune 500 semiconductor manufacturer is driving higher revenues by providing a seamless e-commerce experience.

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Hear how Maui Jim is providing unique shopping experiences to fill the gap between e-commerce and physical customer engagement.

Take a look at how the managed digital marketing services leader streamlined and improved its overall customer experience by implementing cloud solutions from SAP.

Reinventing e-commerce with intelligent experience management

Learn how to deliver a better digital storefront to customers by using experience insights to shape their ongoing journeys.

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Preparing your e-commerce business for the “new normal”

Discover e-commerce strategies and technologies to address the challenges of a changing economy and prepare for recovery.

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Creating great experiences at Pentland

Find out how Pentland Brands found success by adopting a customer-centric digital strategy based on agility and pace.

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The future of commerce for your business

See how SAP Commerce Cloud can help your business thrive and deliver 5-star customer experiences.

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Everywhere commerce

Understand how to make every interaction shoppable across the entire customer journey with mobile-first, cross-channel journeys.

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Headless commerce

Learn how headless commerce architecture can enable new business agility while making every screen a channel for your brand.

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B2B e-commerce made easy

Discover how to drive next-gen B2B commerce through simplicity, innovation, and insight.

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Delivering rich e-commerce experiences

See how SAP Commerce Cloud can help your business deliver rich e-commerce experiences that drive revenue and build customer loyalty.

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Reimagining commerce

Find out how SAP helps businesses adapt for resilience with our industry-leading e-commerce solution.

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EPAM: Why migrate to the cloud?

Hear SAP implementation partner EPAM explain why companies should embrace moving their e-commerce platforms to the cloud.

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Virtual demo series: SAP Commerce Cloud

Learn how to make every interaction shoppable across the entire customer journey.

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Solution overview for SAP Commerce Cloud

Find out how SAP Commerce Cloud can help your business reach new heights.

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Personalising the customer experience, globally

See how Maui Jim runs its digital business with SAP solutions to support e-commerce sites and pop-up stores.

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How do you meet evolving B2B buyer expectations?

Learn how Pentland Brands found success with a customer-centric strategy based on agility and pace.

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Everywhere commerce

Find out how to make every interaction shoppable across the entire customer journey.

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How Milliken puts credibility and simplicity at the core of its B2B e-commerce sites

Learn how to exceed B2B “superbuyer” expectations.

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Order management

Deliver a true omnichannel buying experience by enabling customers to fulfil orders and make returns anywhere, anytime.

Context-driven services

Enable real-time intelligent segmentation, personalisation, remarketing, and merchandising for a context-driven customer experience.

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Omnichannel commerce

Learn how to leverage core digital commerce capabilities to engage and transact with your customers across all channels.

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How to revolutionise m-commerce

Learn how to build intuitive mobile UX that customers love.

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Create amazing in-store and online experiences

Learn about the future of commerce as we explore cross-channel strategies for grocery retailers and direct-to-consumer tactics for B2C and B2B companies.

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Forrester: Engaging the digitally empowered buyer

See why digital transformation continues to shape B2B and B2C buying behaviour, and how a winning digital experience drives growth, converts sales, and improves client satisfaction.

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Grow B2B and B2C e-commerce with your own marketplace

Join Jess Iandiorio, CMO of Mirakl, as she uncovers the opportunities that online marketplaces offer.

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Three keys to digital transformation success

Discover how SAP Customer Experience solutions help Maxim Integrated drive world-class digital experiences with first-party data.

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Creating great customer experiences

See how Pentland Brands delivers great customer experiences by adopting a customer-centric digital strategy.

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Build customer relationships to drive revenue

Learn three steps that best-run brands can take to build better customer relationships.

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Ecommerce Foundation research: Key trends in e-commerce

Explore real-world examples of businesses driving more sales by placing customers at the centre of the shopping experience.

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How content excellence made Victorinox win in digital commerce

See how mastering data and content gives Victorinox the “cutting edge” in delivering great customer experiences.

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Meet customer expectations in an evolving world

Discover what it means to “platform your business” from platform pioneer Christian Agger, Head of Digital and Business Transformation at Satair.

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Get the A to Z on how to create amazing experiences

Create meaningful customer experiences built on trust with ideas, strategies, techniques, and tips.

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The business imperative for transforming B2B customer experience

See how three brands are enhancing their digital shopping options to boost growth.

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Gartner Magic Quadrant for Digital Commerce

Gain new insights into today’s commerce solutions with valuable research from
Gartner.

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How to replatform your e-commerce system

Get comprehensive, best-practice advice from Ecommerce Foundation for managing complex and vital replatforming projects.

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SAP Upscale Commerce

Find out how you can build beautiful mobile-native and progressive Web experiences and deploy in days with SAP Upscale Commerce.

Read the solution brief

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The digital disruptor toolkit

Take a brief “digital disruptor” assessment test, learn how to build great direct-to-consumer (D2C) channels, and see how Levi Strauss is reinventing its business model for the D2C era.

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*Gartner, Magic Quadrant for Digital Commerce, Mike Lowndes, Jason Daigler, Sandy Shen, Penny Gillespie, Yanna Dharmasthira, 25 August, 2020.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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