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The learning management system (LMS) dashboard provided through SAP SuccessFactors Learning

Foster continuous learning and reduce compliance risk

With a unified corporate learning management system (LMS), you can build a culture of continuous learning with a modern experience.

Get started with SAP SuccessFactors Learning

Find the information you need to implement, maintain, and enhance your SAP solutions.

SAP Services and Support

Get employees up-and-running quickly to leverage training and growth opportunities in a modern landscape with SAP Services and Support.

Execution service for SAP SuccessFactors Learning

Get help building a comprehensive program that meets your needs, including improving employee skills, enabling external audiences, and ensuring compliance. 

Learn about the execution service for the SAP SuccessFactors Learning solution, which offers learning professionals guidance based on the SAP Activate methodology – a consultative approach that speeds deployment using solution-specific tools, templates, and accelerators. 

  • Best-practice guidance on how to develop, deploy, manage, and report on your learning management program
  • Implementation support for SAP SuccessFactors Learning based on SAP Activate
  • Rapid, prescriptive, and repeatable delivery steps for fast configuration, testing, and launch

Support Services

Rely on proactive, predictive, and preventive support across all deployment options and use new technologies to realise your business goals quickly.

SAP Preferred Success for HXM solutions from SAP

Realise the value of your SAP cloud solution with our success resources from SAP Preferred Success to achieve your desired business outcomes and drive continuous value with HXM solutions from SAP. 

  • Achieve an enhanced user experience
  • Implement faster adoption of the latest innovations and generate new business insights
  • Improve business performance and process integration
  • Decrease turnover resulting in decreased operational costs

SAP Enterprise Support, cloud editions for SAP SuccessFactors

Embedded in every SAP cloud solution at no additional fee, the SAP Enterprise Support, cloud editions offering is SAP's foundational success plan.

  • Safeguard mission-critical processes with a corrective plan for severe incidents
  • Access services, training materials, and best-practice guidelines to resolve issues quickly
  • Manage ongoing support requirements using intelligent tools and with guidance from SAP experts

Take the fast route to deployment success with offerings included in your subscription

Accelerate your time to initial value and solution adoption goals

With embedded launch activities included in your subscription, get enabled to understand the essential components of your SAP SuccessFactors solution before starting your deployment project, so you can focus on delivering results instead of reinventing what’s already been done.  Benefit from a wide range of resources to support your project planning and launch activities:

  • Guided enablement: Listen to role-based recordings on a variety of deployment topics and access tools and templates that help you prepare effectively
  • Demo environment: Familiarize yourself with your new solution with a preconfigured demo environment that is enriched with sample data
  • Adoption touch points: Get valuable adoption insights by tracking process-specific adoption metrics and user- enablement metrics.

Facilitate cloud adoption across your enterprise

SAP Enterprise Support, cloud editions include powerful foundational elements for customer success that are already embedded in every cloud solution from SAP at no additional fee. The capabilities of SAP Enterprise Support, cloud editions, include the Next-Generation Support concept functionalities, such as:

  • Expert Chat service: Resolve incidents nearly twice as fast by connecting to technical support experts instantly
  • Guided Answers tool: Quickly ask questions and narrow down answers based on information collected from other customer experiences
  • Schedule an Expert service: Connect with an SAP support engineer in a live, one-on-one 30-minute call
  • SAP Cloud ALM: Administer cloud environments effectively with our advanced cloud-based tool for application lifecycle management (ALM); deploy, adopt and extend new capabilities across your organisation while monitoring business processes and integrations

Help and Support

SAP Help Portal

Find documentation, tutorials, and how-to-videos on product onboarding, software implementation, extensibility, and more in SAP Help Portal.

SAP Support Portal

Rely on proactive, predictive, and preventive support across all deployment options and use new technologies to realise your business goals quickly.

Community and Events

Join the SAP SuccessFactors Community

Network with other SAP SuccessFactors solution customers, get insights from product experts, share your knowledge, and attend year-round events.

Attend SAP SuccessFactors solution events

Connect with our solution experts, customers, and partners to share information and get the latest product information.

Questions? Get in touch!

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