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Leverage key capabilities in SAP Conversational AI

Improve both employee and customer experiences at scale with enterprise-grade features.


Native low-code chatbot platform

Allow users to deploy chatbots easily and securely in SAP solutions and achieve a faster time to market with SAP Conversational AI services in SAP Business Technology Platform.

High-performing natural language processing (NLP) technology

Build human-like chatbots in any language by using world-class NLP technology to analyse text inputs and enrich key data.

Intuitive UI for business power users and developers

Enable developers and non-developers to build and deploy chatbots as teams by leveraging enterprise-grade features in an intuitive interface.

Bot-Building Platform

Train, build, test, connect, and monitor AI-powered chatbots in one unique interface to simplify business tasks and workflows across SAP and third-party products.


Bot training

Analyse text inputs and enrich key data in any language with our world-class natural language processing (NLP) technology.

Bot building

Build adaptable conversational flows and skills through our powerful bot builder.

Bot testing

Configure test cases when you apply changes to your bot datasets.

Bot connector

Connect chatbots to any SAP solution, external communication channel, or back-end system.

Bot analytics

Understand how customers and employees talk to your chatbot and improve the user experience based on usage and training data.

Release Highlights

Find out what’s new

Explore the latest features of SAP Conversational AI to help your workforce handle business tasks and build enterprise chatbots.

Road Map

View our road map to explore your current options, as well as planned innovations and future features and functions.

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