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Federal and National Government

Create an intelligent government enterprise to drive superior intelligence, coordination, and agility.
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Digital technologies are bringing transformative change to society

By 2025, we predict that many public sector organisations will take advantage of new technologies and breakthrough innovations to become more proactive, automated, foresighted, data-driven, and citizen-focused.

Public Sector Budget Planning

Manage financial performance, control costs, and execute strategy.

Products

SAP S/4 HANA

SAP BusinessObjects Business Intelligence suite

Data Driven Policy Design

Rebuild trust through evidence-based public policies based on data.

Products

SAP Data Intelligence

SAP Analytics Cloud

Policy Portfolio Management

Managing the inventory of established and planned government programmes.

Products

SAP S/4HANA

Grant Budget Operations for Grantee

Provide public sector organisations an integrated tool they can use to plan, budget, identify, obtain, and record all grant funding.

Products

SAP S/4HANA

Portfolio and Project Management

Developing new products and services based on value-driven investment decisions.

Products

SAP Innovation Management

Public Sector Budget Operations

Optimising financial resources to achieve transparency and compliance.

Products

SAP S/4HANA

Grantor Management

Plan, select, manage, and evaluate grant programmes with a single, integrated system for grants management for grantors.

Products

SAP S/4HANA

Omnichannel Customer Service

Provide world-class services to citizens with a great digital experience.

Products

SAP Commerce Cloud

SAP Service Cloud

Social Protection

Create dynamic social protection programmes based on integrated and proactive policy responses.

Products

SAP Tax, Benefits, and Payment Processing for Public Sector

SAP Analytics Cloud

Contributions, Revenue, and Taxes

Increase collections and maximise taxpayer compliance with unified contribution, revenue, and tax management.

Products

SAP S/4HANA

Digital Cabinet Room

Reimagine government leadership for the digital economy.

Products

SAP Data Services

SAP Analytics Cloud

See how customers are succeeding with SAP

Transform into an intelligent government enterprise to accomplish your mission

Stay ahead of your citizens’ needs

Find out how intelligent spend management can help you safeguard your services while responding to changing expectations and cost containment challenges.

Enable data-driven policy, programmes, and planning

Explore how the SAP Analytics Cloud solution can help you establish a single source of truth that integrates external data and prioritizes data protection and privacy.

SAP Road Map for Federal and National Government

SAP helps organisations drive transformation, increase agility, and engage the best talent using innovative technology.

Current release highlights

  • Redesigned user experience for roles involved in grants and funds management
  • Delivery of social benefits through SAP S/4HANA
  • Improved analytics for grants management based on a virtual data model
  • Integration of hire-to-pay functionality utilising public sector cost objects

Upcoming innovations

  • Machine learning capabilities for insights into taxpayer patterns and collection strategies
  • Simplified multilevel structure that enables evaluation of changes in funds management
  • Visibility into budget maintenance to strengthen compliance with policies and regulations
  • Ability to use enterprise search for public sector account assignments and documents

Future plans

  • Enhance the use of SAP S/4HANA Cloud for funds management, grants, and federal financials
  • Improve citizen services with conversational artificial intelligence
  • Extend experience management capabilities to shape policies, improve services, and reduce costs
  • Leverage blockchain for improved process transparency and security

Industry innovation solutions tailored to your needs

Create an intelligent government organisation that is foresighted, citizen focused and agile.

Mission Processes Analytics Support Processes
Industry-specific solutions from SAP and our partners to improve service efficiency and effectiveness for better citizen outcomes. 
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SAP Project Intelligence Network

Utilise a project business network as an ultimate platform to shape the future of digital construction by providing a project collaboration environment in connection with a shared Digital Twin in the design, plan and build phase.

Integration for SAP Citizen Engagement Accelerator by DXC Technology

A pre-built integration for the SAP Commerce Citizen Engagement Accelerator and SAP Service Cloud that reduces implementation time and cost. You’ll also have access to powerful tools that give your team the ability to create and modify digital services with more speed and ease.

OhZone Outcome-Based Budgeting by Sierra Digital, Inc.

Stretch business investments to the limit with OhZone OBB. This cloud-based subscription app, enhanced with SAP Analytics Cloud, helps Finance, LOB & IT leaders predict and prescribe maximum impact from diverse strategic and operational initiatives.

myWave.AI Intelligent Personalisation Platform by MyWave Pty Limited

Delivers Intelligent personalisation by powerfully combining AI, Personal Data and Proactive Automation to make every product or service centered on the individual customer allowing you to serve customers as individuals at scale.

Bloomreach Experience (brX) for SAP Commerce Cloud by Bloomreach Inc.

Bloomreach Experience (brX) is the only DXP purpose-built for commerce, giving marketers & merchandisers tools to create engaging digital experiences & meaningfully grow revenue. brX enhances the capabilities of SAP Commerce Cloud with our AI driven Search, Merchandising, Content Management, Recommendations & SEO modules.

Create a data-driven agency that values evidence over intuition while, prioritizing​ protection of data and privacy.
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SAP Analytics Cloud

Get all the cloud analytics features you need – business intelligence (BI), augmented analytics, predictive analytics, and enterprise planning – in a single solution.

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SAP Data Warehouse Cloud 

SAP cloud data warehouse software provides unified data and analytics capabilities that power SAP Business Technology Platform, enabling you to connect, transform, model, and visualise your data and gain real-time insights.

SAP HANA Cloud

Make faster decisions based on live data with a fully managed in-memory cloud database as a service (DBaaS).  

SAP Intelligent Robotic Process Automation

SAP Intelligent Robotic Process Automation uses intelligent bots to automate repetitive manual processes.

Help people get work done in a easier, faster, more productive fashion, delighting and inspiring the workforce, and creating a culture where people thrive in meeting citizens needs.
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SAP S/4HANA

Leverage a truly modern ERP system with embedded AI and machine learning for more efficient and agile processes to stay ahead of changing requirements and meet citizen needs.

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SAP Ariba Buying and Invoicing 

Automate your procure-to-pay process for speed and agility.

SAP Fieldglass Contingent Workforce Management Software

Leverage a truly modern ERP system with embedded AI and machine learning for more efficient and agile processes to stay ahead of changing requirements and meet citizen needs.

SAP SuccessFactors Learning

Develop your employees' skills and reduce compliance risk with a unified learning management system.

SAP SuccessFactors Employee Central

Keep up with changes to your business and workforce with flexible, cloud-based human resource information system software.

SAP Qualtrics Employee Engagement

Understand the key drivers of employee engagement to improve the employee experience.

SAP SuccessFactors Workforce Analytics

Make HR decisions based on accurate workforce intelligence – not guesswork – with our cloud-based people analytics solution.

Enterprise Health, Safety & Environment Management by Sodales Solutions Inc.

Enterprise Health & Safety enables integrated best-practice with compliance for incidents, disability claims, site audits, hazards, risk assessments, environmental & industrial hygiene, behaviour-based safety & employee assistance programmes to adopt a proactive safety culture.

labour Relations Software by Sodales Solutions Inc.

Complete life-cycle support for HCM processes including grievances, disciplines, arbitration, maintenance of CBA/policies, seniority and reporting. This product does not require you to be on SuccessFactors Employee Central. It can be deployed with any SAP SuccessFactors module.

Transform your business with SAP Services and Support

Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.

Simplify and accelerate your digital transformation

Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.

Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

What are analysts saying?

Aligning government processes to a more digital future

Learn how intelligently integrated enterprise content management is the next frontier in government digital transformation.

Get the facts

51

%

of public sector organisations have moved a large or very large percentage of their business processes to the cloud.

Forrester Consulting TL Paper

57

%

lower audit cost for organisations that have a higher ability to load and analyse data in real time.

SAP Value Lifecycle Manager

15

%

lower procurement cost as a percentage of total spend for organisations that use an integrated platform for procurement.

SAP Value Lifecycle Manager

Communities and Events

SAP for Public Sector Community

Help our ecosystem enable governments to provide, protect, and prosper by exchanging information on SAP solutions for digital government. See how your public sector organisation can transform everything from finance and analytics to public security and constituent services.

Evolve your government organisation

Join our 45 minute web event to hear more about what's next in Public Sector tech and the evolution of SAP's industry strategy.

Manage your government enterprise-wide

Explore our comprehensive software capabilities to find the solutions you need to build an intelligent government enterprise.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Procurement and Networks

Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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