- In-the-Moment Marketing
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- Customer Service and Assistance
Banking
Deliver a quality customer and employee digital experience in banking
Deliver customer-centric products and services using a 360-degree customer view. Streamline and automate digital banking operations with an integrated finance, risk, and compliance system to reduce cost and complexity, while driving profitable sales of innovative products and services.
Prosper in the era of open banking through strategic, digital banking innovation
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Stay competitive in and profit from emerging open-banking services through digital transformation. Reimagine how to improve customer experience and predict customer needs. Examine how to reduce operating costs, meet regulatory and compliance standards, and implement open-banking and platform-based business models.
Get the facts
15%
time savings during the financial close in organisations that set up real-time financial accounting.
SAP Benchmarking
8%
increase in customer satisfaction for organisations with a mature mobile strategy.
SAP Benchmarking
3B
Internet users and 30-50 billion connected devices are expected by 2020.
GSMA press release and Business Insider
Find banking software tailored to your needs
Shape your bank’s success in the digital economy by developing and providing financial services and technologies, such as mobile banking apps, omnichannel banking, and digital banking analytics. Satisfy and surprise current customers while enticing new ones with innovative, secure services.
Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.
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Realise your business goals by simplifying and accelerating your digital transformation
In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.
Transform your business with unparalleled service support enterprise-wide
SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.
What are leading analysts saying about SAP?
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Gartner names SAP a leader in global retail core banking again
For the 10th consecutive time, Gartner has awarded SAP leadership status in the latest Magic Quadrant for Global Retail Core Banking report. SAP received industry leader recognition for our “ability to execute” and “completeness of vision.”
See how customers are succeeding with SAP
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Compartamos: digital technology improves customer experience
See how Compartamos is facilitating its mission to eradicate financial exclusion across Mexican communities not yet fully digital.
Consolidated systems with SAP solutions
See how Banco Galicia improves customer service by using an integrated system to quickly respond to customers and go to market faster.
Reduced processing time from weeks to hours
Hear how Rabobank has reduced processing time while continuing to provide trustworthy and reliable customer service.
Bank on personalised services and machine learning
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Bank on personalised services and machine learning
The Bank of One in London offers personalised contextual banking using business model approaches, and digital technologies that are key to success with SAP Hybris solutions.
Win with game-changing machine learning and AI
Machine learning and AI can help banks optimise financial offerings and increase profitability. Machines are analysing Big Data and using results to adapt and predict outcomes.
Get the latest news and trends from experts
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Andy Hirst
VP, Banking Solutions
SAP
SAP
Why getting a handle on T&E really does matter
See why taking travel and expense (T&E) to the cloud can help control spending, provide complete data transparency, and improve each employee’s travel experience.
Falk Rieker
Global VP and Head of the Banking Business Unit
SAP
SAP
Embrace digitalization for the future of banking
Discover how digitalization is helping the banking industry embrace innovation and adopt new technologies to improve business processes and financial services.
Rob Hetherington
Global General Manager of Financial Services Industries
SAP
SAP
Opposites attract – fintechs and incumbents
Read about the ongoing changes in the banking industry and why banks are partnering with fintechs to leverage innovation and enhance the customer experience.
Manage your banking business enterprise-wide
From human resources to finance and analytics, we have the right solutions to run your banking business better, faster, and simpler enterprise-wide. Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business and enable continuous growth.