Setting the Path: John Boos Powers Aggressive Growth with SAP Cloud ERP

John Boos—trusted tradition in the world’s finest kitchens—serves three distinct markets: commercial foodservice, luxury residential, and industrial work surfaces. With aggressive growth goals ahead, the team is revamping its tech stack, placing SAP Cloud ERP at the center.In this “Setting the Path” testimonial, CIO Britt East shares why the company is moving away from an antiquated, bypassed ERP environment burdened by ~150 custom applications that “don’t play nicely with others.” The focus isn’t just modernization—it’s building an interoperable foundation and operating model where the business can create real leverage as it scales.John Boos is partnering with NTT DATA Business Solutions to help guide the roadmap and bring a fit-to-standard mindset to the transformation across core domains including Finance, Manufacturing Execution, Warehouse Management, Quality Assurance, and Order Entry. Britt also describes an MVP approach—starting with what the business needs now, then expanding over time—so the organization can grow without constant rip-and-replace cycles.