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Season 2 (In Danish)

Episode 16: Torben Fabrin and Arla had to change their entire production in a few days when the corona hit
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The Digital Edge (16): Torben Fabrin og Arla måtte på få dage omstille hele deres produktion da coronaen ramt

De sidste par måneder har for alvor understreget hvor svært det er at spå om fremtiden.

For hvem havde i februar regnet med at corona-krisen ville betyde, at først gær og toiletpapir – og senere rødvin og oksekød var blandt danskernes favorit-varer?

Men faktum er, at vores indkøbs- og madvaner bliver påvirket af trends, modeluner og ja… også pandemier.

Det ved CIO hos Arla Foods Torben Fabrin noget om.

Torben har siden 2010 stået i spidsen for at modernisere og effektivisere Arlas it-miljø og strategierne på området.

Arla, der har rødder helt tilbage til 1882, er i dag både en mejerivirksomhed med produktion af alt fra oste til ymer – og samtidig en moderne, toptunet digital forretning, der arbejder med alt fra predictive analytics og algoritmer til webshops.

Så lyt med i denne episode af The Digital Edge når Torben Fabrin deler ud af sine erfaringer med 4 aktuelle emner:

  • Hvordan Arla håndterede corona-krisen og den skiftende efterspørgsel - der blandt andet betød de travleste dage nogensinde til detailhandlen og et næsten total stop af salg til institutioner og restauranter.
  • Hvordan en moderne fødevarevirksomhed toptuner sin supply chain for at kunne følge med de hurtige skift hos forbrugerne.
  • Hvordan den digitale markedsføring måtte omstille sig under krisen til at slå på hvordan man laver mad derhjemme, noget som ikke er så udbredt i mange lande.
  • Hvordan Arla arbejder med de globale forbrugertrends som bæredygtighed og transparens i produktionen.

Værter på episoden er Lars Jacobsen, chefredaktør på Computerworld og Jesper Schleimann, der er Chief Innovation Officer, i Nordeuropa hos SAP.

Episode 15: Cleaning giant ISS's CIO Olivier Gaspar has full focus on employees and data
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The Digital Edge (15): Rengøringsgiganten ISS´s CIO Olivier Gaspar har fuldt fokus på ansatte og data

Podcast: Med næsten 500.000 ansatte fordelt på 70 lande er den danske rengøringsgigant ISS en af verdens helt store firma

ISS er samtidig også en ægte global virksomhed, da blot 15 procent eller cirka 7.500 af de ansatte er baseret i Danmark.


Det kræver særlige evner og et særligt overblik at sætte retningen for så mange mennesker på tværs af grænser og kulturer - og det ville være næsten umuligt uden et effektivt it-setup med udbredt brug af automatisering.

Hvordan ISS har løst den udfordring kan du i denne episode af The Digital Edge høre direkte fra Senior VP, CIO, og Head of Global Support Service Olivier Gaspar, som er gæst i det virtuelle studie.


Olivier vil blandt andet fortælle om den globale it-transformation som ISS er i gang med - og hvordan ISS balancerer globale processer med lokalt ansvar. Og selvfølgelig komme ind på hvad coronakrisen har gjort af indtryk.


Værter på episoden er Lars Jacobsen, chefredaktør på Computerworld og Jesper Schleimann, der er Chief Innovation Officer, i Nordeuropa hos SAP. Bemærk at denne episode af podcasten er på engelsk.

Episode 14: VP & CIO Niels Keller-Larsen about Haldor Topsøe's 5 digital “must win battles”
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The Digital Edge (14): Haldor Topsøes 5 digitale “must win battles”

AirBnb og Uber er det vi typisk forbinder med moderne virksomheder: De er videnstunge – og ofte skabt ud fra en eller to grundlæggeres gode idé.

Men gode ideer er ikke en ny opfindelse. I dag produceres for eksempel omkring 50 procent af verdens kunstgødning ved hjælp af teknologi fra den danske virksomhed Haldor Topsøe, der blev grundlagt i 1940 af dr. Haldor Topsøe... på baggrund af hans store viden og gode ideer.

Haldor Topsøe leverer i dag derfor viden og processer til katalyser i industrien – altså hvor f.eks. kemiske stoffer omdannes. Kundekredsen inkluderer landbrugssektoren, raffinaderi- og olieindustrien og elværker – og det handler blandt andet om at nedbringe forureningen ved produktionen.

Siden 2015 har Vice President & CIO Niels Keller-Larsen stået i spidsen for IT-anvendelsen hos Haldor Topsøe. I denne episode er vi så heldige, at Niels er vores gæst i The Digitale Edge for blandt andet at tale om IT i videnstunge moderne virksomheder og internet of things i industrien.

Samtidig kan du høre om Haldor Topsøes fem digitale "must win battles" - og hvorfor produktionen er i fokus det næste års tid.

Værter på episoden er Lars Jacobsen, chefredaktør på Computerworld og Jesper Schleimann, der er Chief Innovation Officer, i Nordeuropa hos SAP.

Episode 13: CIO Peter Cabello reveals the three main objectives of digitalization at Pandora
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The Digital Edge (13): CIO Peter Cabello afslører de tre vigtigste mål for digitaliseringen hos Pandora

"Vi skal bruge teknologi og data til at skabe suverænt gode kundeoplevelser. Datadrevet vækst er et strategisk mål for Pandora. Vi vil skabe en overvisende kundeoplevelse for alle vores kunder."

Sådan forklarede CIO hos smykkefirmaet Pandora, Peter Cabello Holmberg, fremtidsplanerne til Computerworld i januar 2020.

Siden er verden som bekendt blevet vendt på hovedet af den globale corona-pandemi, hjemsendelser og hjemmearbejdspladser.

Episode 12: CIO Lars Bo Hassinggaard ties Royal Greenland together from West Greenland to the Asian markets
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The Digital Edge (12): CIO Lars Bo Hassinggaard binder Royal Greenland sammen fra Vestgrønland til de asiatiske markeder

For de fleste danskere er Grønland ukendt land. Et sted hvor naturen er ubarmhjertig og barsk.
Men hvor Grønland kan virke kold og bar på overfladen er havene rundt om verdens største ø rige på liv.

Det ved Royal Greenland, der siden 1979 har leveret fisk og skaldyr af høj kvalitet. Men som kan spore sin historie helt tilbage til 1774.

I dag har Royal Greenland, der ejes af det grønlandske hjemmestyre, sin egen flåde af trawlere og egne fabrikker og eksportmarkeder over hele verden. Og står bag tusindvis af arbejdspladser i de lokale samfund. Samtidig løser Royal Greenland opgaver inden for bank, skat og naturmyndighed.

I spidsen for it-teamet, der binder Royal Greenland sammen fra Vestgrønland over Newfoundland til Canada, står CIO Lars Bo Hassinggard.

Lars er gæst i denne episode af The Digital Edge hvor vi blandt andet skal høre om hvordan man laver IT i Grønland – og om hvordan Royal Greenland har digitaliseret sin supply chain helt ud på den enkelte trawler så både myndigheder og de stadig mere kritiske forbrugere kan se at alt går rigtigt for sig.

Værter på episoden er Lars Jacobsen, chefredaktør på Computerworld og Jesper Schleimann, der er Chief Innovation Officer, i Nordeuropa hos SAP.

Episode 11: Copenhagen Municipality CIO Stig Lundbech about ML projects and why the outcome needs to be positive for the citizen (In Danish)
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The Digital Edge (11): Stig Lundbech, CIO i Københavns Kommune om positive machine learning projekter med fokus på fordele for borgerne frem for kontrol

En af de dygtige folk vi har herhjemme er Stig Lundbech direktør for Koncern IT i Københavns Kommune - og årets CIO 2019. Stig Lundbecks knapt 400 medarbejdere i Koncern IT står for alt fra store fagsystemer til ny teknologi. For Koncern ITs fornemmeste opgave er at hjælpe en af landets største arbejdspladser med 50.000 ansatte med at digitalisere. Og det offentlige er interessant når det kommer til digitalisering. Projekter med machine learning (ML), AI og softwarerobotter står nærmest i kø – og samtidig har mange offentlige myndigheder netop det fælles formål, det ”why” som private virksomheder ofte kæmper for at finde. I dette afsnit kan du derfor høre Stig Lundbech fortælle om Københavns Kommunes strategi for machine learning - og hvordan kommunen har haft succes ved at fokusere på fordele for borgerne frem for kontrol.

Season 1 (In English)

Episode 10: CIO, Morten Holm, is making COOP more local, simple and digital - and he is hiring
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With 37,000 employees, 1,050 shops and a 36% share of the Danish market, the 153-year-old retail chain COOP is one of the largest Danish companies. But the core market is in decline: when it comes to food, Danes focus more on price than quality, they dine out more and prefer to spend their money traveling the world or buying the latest smart phone. COOP's response has been to make COOP more local, simple and digital. The building blocks have so far been a hugely popular app, more self-service that lets you jump the line at the local supermarket, and a complete makeover of an aging IT-landscape.  

 

So please join us as Morten Holm, CIO of COOP, shares his view on the digital transformation at COOP, why he is looking to expand his IT-department, and what the future holds for the retail sector.

Episode 9: This is how ATP's CIO Per Kjersgaard Rasmussen manages the it-systems that handles 2 out of 3 Danish welfare payments
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Every year, the Danish collective pension insurance fund ATP pays out more than 250 billion Danish kroner - around 38 billion US dollars. A vast sum, all based on the contribution of almost all Danish citizens during their working lives.

Originally set up in 1964, ATP today also manages 2 out of 3 Danish welfare payments for the more than 5 million members.

Managing this complex, unique and highly regulated area would hardly be possible without a large scale it-operation. An operation that under CIO Per Kjersgaard Rasmussen's leadership has been moving away from traditional mainframes and toward a new and more standardized it-landscape.

So join us as we together with CIO Per Kjersgaard Rasmussen explore how ATP is managing a highly regulated area while still investing in the development of ATP's it-platform.

In this episode:

  • How ATP is working with the intersection between business and it
  • How CIO Per Kjersgaard Rasmussen have changed the focus and tasks for the it-department using outsourcing
  • Per Kjersgaard Rasmussen’s advice on compliance and security

Thank you for listening as we on The Digital Edge - together with Per Kjersgaard Rasmussen – explore how ATP is meeting the digital challenge.

Episode 8: American Mark Dajani was supposed to sail around the world, but then Carlsberg called
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Since 2016 Mark Dajani has been the CIO and Senior VP for Global Business Services at Carlsberg Group. One of the world's best-known breweries, probably... :-) 

Describing himself as one part Business Executive, one part People Champion and one part IT-Innovator Mark Dajani's job is to ensure that Carlsberg is ready for the digital future - in whatever shape or form it may arrive in.

This is no small task in a global company with 40.000 employees and with deep roots stretching back to 1847 - and in a world where shopping habits and beer consumption is rapidly changing.

So please join us as we, together with Mark Dajani, explore how Mark is leading Carlsberg's digital transformation.

In this episode:

  • How American Mark Dajani came to lead this transformation in a storied Nordic company
  • How Mark Dajani sees the difference in culture and management style between American and European organizations.
  • Why the cloud is not just a technical undertaking for Carlsberg but a transformation that has lead to a whole new operation model

Thank you for listening as we on The Digital Edge - together with Mark Dajani – explore how Carlsberg is meeting the digital challenge.

Episode 7: Rockwool - In 2002 Rockwool’s global CIO, Jan Amtoft, decided to become a great leader. This is what he learned on his journey.
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In 2002 Rockwool’s global CIO, Jan Amtoft, decided he wanted to become a really good boss. Not just good, but really great. That is - and continues to be - a great ambition. Especially within the IT industry where bits, bytes, exciting hardware and visionary uncompromising leaders usually steal all the headlines.

On the other hand, none of the things we normally take for granted can be created without the right employees for the job. The same employees that many companies spend millions on recruiting, training and retaining and maybe even provide with a really great leader.

So please join us when we, in this episode of The Digital Edge, discuss with Jan Amtoft what it means to be a great leader – and what it means for the digitalization of Rockwool.

In this episode:

  • Why it takes 6-8 years of hard work to become a good leader
  • Why it is imperative that your image as leader is fully in line with your own values and the company values
  • How a lack of knowledge and insights about yourself is very likely to jeopardize your leadership capabilities 

Thank you for listening as we on The Digital Edge - together with Jan Amtoft – explore how Rockwool is meeting the digital challenge.

Episode 6: Ørsted - Michael Biermann, CIO at Ørsted, shares his digital challenge on the brink of a giant change in production and usage of energy
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Few inventions have benefitted humankind as much as electricity: Electricity brought light where there had been darkness before. And electricity let us apply incredible forces to tasks that were normally done by muscles, water, or steam.

The challenge is that the traditional production and usage of electricity have not only changed our lives - it also changed our climate. As a result, we are on the brink of a giant change when it comes to production and usage of energy.At the large Danish energy conglomerate Ørsted, CIO Michael Biermann is meeting the change with a comprehensive digitalization and a new focus on architecture, agile, and design thinking.

So please join us as Michael Biermann shares the shape of his digital challenge in an energy company with a yearly turnover of almost 12 billion US dollars and business areas that cover offshore wind power and bioenergy.  

In this episode:

  • How Ørsted has strengthened the IT-department by hiring architects
  • How working with agile methods has increased
  • Why Michael Biermann cannot reliably say where he and Ørsted will be in 3-5 years 
  • Why Ørsted has a digital strategy even if Michael Biermann would prefer it didn’t and in which direction it will take the company
  • Why Michael Biermann sees scale as one of the key components for IT success

Thank you for listening as we on The Digital Edge - together with Michael Biermann – explore how Ørsted is meeting the digital challenge.

Episode 5: Nilfisk - Bjarne Schøn, VP Digital Services, is building brand new software-based services within Nilfisk - a 109-year-old company
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109 years ago, the first vacuum cleaner rolled off the production line at Nilfisk. Over a century later both Nilfisk and the world have grown larger - and more digital.

But how does an illustrious company like Nilfisk become a digital company? And how do you make the switch from successful products to popular services?

At Nilfisk the person with the answers is Bjarne Schøn. He leads the digital transformation at Nilfisk - and Bjarne's team, called Digital Service, works as a startup within the organization.

Bjarne and his team's job is to create new and intelligent cleaning-services.

So please join us as we together with Bjarne Schøn explore how to fast track the digitalization inside a century-old company.

In this episode:

  • How Nilfisk is using existing data to enhance their services
  • How Bjarne is building a "software factory" from scratch within Nilfisk
  • An insight into Bjarne’s work at Microsoft with global innovation teams thatreported to Bill Gates 
  • Three pieces of advice from Bjarne Schøn to other innovators 

Thank you for listening as we on The Digital Edge - together with Bjarne Schøn – explore how Nilfisk is meeting the digital challenge.

Episode 4: DSV - Jesper Riis, CIO of DSV, one of the top 5 largest transport and logistics companies in the world, shares how IT plays a central role in a low-margin industry
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Few Nordic companies have grown as fast as Danish transport and logistics company, DSV. Through organic growth and several large acquisitions, DSV has annual revenues of more than USD 12 billions and a market capitalization on Nasdaq Copenhagen of more than USD 15 billions, today. 

DSV employs more than 40,000 people in 75 different countries and is among the top five largest transport and logistics company in the world. This creates a unique set of demands for the it-management of DSV.

Luckily, the CIO of DSV is Jesper Riis, who is the winner of the CIO of the year 2018 award for his work at DSV.

Jesper is our guest in this episode of The Digital Edge, so please join us as we together with Jesper Riis explore how scale, governance, and personal leadership all play a pivotal role when the IT-department rises to deliver on the ambitious business goals.

In this episode: 

  • An insight into the governance model at DSV 
  • How IT plays a central role for a transport company in a low-margin industry 
  • How DSV is using more than 140 software robots worldwide 
  • Three pieces of advice from Jesper Riis to other IT-leader

Thank you for listening as we on The Digital Edge - together with Jesper Riis – explore how DSV is meeting the digital challenge.

Episode 3: Salling Group - Claus H. Andersen is responsible for making your shopping convenient in Salling Group's 1.500 stores
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Salling Groups Head of Digital, Claus H. Andersen, is on a digital mission: it needs to become more convenient to shop, more convenient to be a customer and consumer – in all of the chain’s 1500 stores. Tune in and listen on how he is tackling this challenge.

Amazon has yet to enter the Nordic market. But the American tech company´s initiatives such as the fully automated supermarket Amazon Go and fast home-delivery service has generated a lot of interest in the retail sector. Maybe because our searches are dominated by Google and our communication is facilitated by Facebook - but our grocery-shopping is still done in the classic analog way. At least for a little while - because the retail industry is changing. And new subscription models, shopping habits and customer expectations are pointing towards an exciting digital future.

This is also the digital challenge that our guest Claus H. Andersen, Head of Digital at the largest Danish retail chain, Salling Group, has to meet.

In this episode:

  • Why Claus H. Andersen’s job is not to challenge the stores but to enrich the shopping experience at the stores
  • The cultural challenges of changing the way we shop for groceries, the way we queue, and the way we pay
  • Insight into Salling Group's strategy on how to create a more convenient shopping experience
  • How Salling Group involves customers in the development of digital solutions

Thank you for listening as we on The Digital Edge - together with Claus H. Andersen – explore how Salling Group is meeting the digital challenge.

Episode 2: Velliv - CDO Christine Hunderup from Velliv, a large pension company, is constantly testing new ideas: ”We ask for feedback at 10 am and at 2 pm we have received responses from 150 customers”
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At Velliv, CDO Christine Hunderup is at the center of a fast-paced digital transformation.

Velliv, which was formerly named Nordea Liv & Pension, will in a few years change its central IT-platform, change the brand, and change the very way the company works digitally. This is a transition that affects several hundred thousand pension customers in Denmark's third largest pension company.

Today, the digital department that Christine Hunderup started 3 years ago, now includes 13 employees - people that have introduced a wealth of new skills to the company. Symbolically the digital office has moved out of the basement and into a central location where people from all over the business now participate in digital sprints.

In this episode:

  • Learn how the users' expectations are changing faster than ever
  • The tasks that have been assigned to Christina Hunderup's digital department - and how the department collaborates with the IT-department
  • What tools the digital department uses to become more innovative and more customer-focused

Thank you for listening as we on The Digital Edge - together with Christine Hunderup - explore how Velliv is meeting the digital challenge.

Episode 1: Spar Nord - Ole Madsen, Senior Vice President of Communication & Business Development at Spar Nord, is right in the middle of an ambitious digitalization plan in one of the largest banks
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At Spar Nord, one of the largest Danish banks, Senior Vice President of Communication & Business Development, Ole Madsen, is right in the middle of Spar Nord’s ambitious digitalization. 

This is a transformation project that Ole calls "one of the most ambitious in the world right now" - and a project that aims to change the way Spar Nord adopts new technology - and the way that the bank interacts with its customers. It is a huge undertaking as few industries face the same massive challenges as the financial sector. For now.

The sector was originally on the very forefront of the early digitalization: Mainframes took over from dusty ledgers and home-banking accelerated the closure of the traditional local branches. The banks that mastered the transition prospered in the wake of the massive savings.

Fast forward to 2019 and it is - ironically - the very digital nature of money that challenges the modern financial institutions - as they struggle to adopt new technologies while fending off new digital players, looking to capture a slice of the most profitable products. 

Thank you for listening as we on The Digital Edge - together with Ole Madsen - explore how Spar Nord is meeting the digital challenge.

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