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Episodes

Episode 1: Spar Nord
At Spar Nord, one of the largest Danish banks, Senior Vice President of Communication & Business Development, Ole Madsen, is right in the middle of Spar Nord’s ambitious digitalization. 

This is a transformation project that Ole calls "one of the most ambitious in the world right now" - and a project that aims to change the way Spar Nord adopts new technology - and the way that the bank interacts with its customers. It is a huge undertaking as few industries face the same massive challenges as the financial sector. For now.

The sector was originally on the very forefront of the early digitalization: Mainframes took over from dusty ledgers and home-banking accelerated the closure of the traditional local branches. The banks that mastered the transition prospered in the wake of the massive savings.

Fast forward to 2019 and it is - ironically - the very digital nature of money that challenges the modern financial institutions - as they struggle to adopt new technologies while fending off new digital players, looking to capture a slice of the most profitable products. 

Thank you for listening as we on The Digital Edge - together with Ole Madsen - explore how Spar Nord is meeting the digital challenge.
Episode 2: Velliv
At Velliv, CDO Christine Hunderup is at the center of a fast-paced digital transformation. 

Velliv, which was formerly named Nordea Liv & Pension, will in a few years change its central IT-platform, change the brand, and change the very way the company works digitally. This is a transition that affects several hundred thousand pension customers in Denmark's third largest pension company.
Today, the digital department that Christine Hunderup started 3 years ago, now includes 13 employees - people that have introduced a wealth of new skills to the company. Symbolically the digital office has moved out of the basement and into a central location where people from all over the business now participate in digital sprints.

In this episode:
  • Learn how the users' expectations are changing faster than ever
  • The tasks that have been assigned to Christina Hunderup's digital department - and how the department collaborates with the IT-department
  • What tools the digital department uses to become more innovative and more customer-focused

 

Thank you for listening as we on The Digital Edge - together with Christine Hunderup - explore how Velliv is meeting the digital challenge.

Episode 3: Salling Group
Salling Groups Head of Digital, Claus H. Andersen, is on a digital mission: it needs to become more convenient to shop, more convenient to be a customer and consumer – in all of the chain’s 1500 stores. Tune in and listen on how he is tackling this challenge. 

Amazon has yet to enter the Nordic market. But the American tech company´s initiatives such as the fully automated supermarket Amazon Go and fast home-delivery service has generated a lot of interest in the retail sector. Maybe because our searches are dominated by Google and our communication is facilitated by Facebook - but our grocery-shopping is still done in the classic analog way. At least for a little while - because the retail industry is changing. And new subscription models, shopping habits and customer expectations are pointing towards an exciting digital future. 

This is also the digital challenge that our guest Claus H. Andersen, Head of Digital at the largest Danish retail chain, Salling Group, has to meet.
 
In this episode:
  • Why Claus H. Andersen’s job is not to challenge the stores but to enrich the shopping experience at the stores
  • The cultural challenges of changing the way we shop for groceries, the way we queue, and the way we pay
  • Insight into Salling Group's strategy on how to create a more convenient shopping experience
  • How Salling Group involves customers in the development of digital solutions

 

Thank you for listening as we on The Digital Edge - together with Claus H. Andersen – explore how Salling Group is meeting the digital challenge.

Episode 4: DSV

Few Nordic companies have grown as fast as Danish transport and logistics company, DSV. Through organic growth and several large acquisitions, DSV has annual revenues of more than USD 12 billions and a market capitalization on Nasdaq Copenhagen of more than USD 15 billions, today. 


DSV employs more than 40,000 people in 75 different countries and is among the top five largest transport and logistics company in the world. This creates a unique set of demands for the it-management of DSV.   


Luckily, the CIO of DSV is Jesper Riis, who is the winner of the CIO of the year 2018 award for his work at DSV. 


Jesper is our guest in this episode of The Digital Edge, so please join us as we together with Jesper Riis explore how scale, governance, and personal leadership all play a pivotal role when the IT-department rises to deliver on the ambitious business goals. 


In this episode: 

  • An insight into the governance model at DSV 
  • How IT plays a central role for a transport company in a low-margin industry 
  • How DSV is using more than 140 software robots worldwide 
  • Three pieces of advice from Jesper Riis to other IT-leader

 

Thank you for listening as we on The Digital Edge - together with Jesper Riis – explore how DSV is meeting the digital challenge.

Episode 5: Nilfisk
Bjarne Schøn, VP Digital Services is building brand new software-based services within Nilfisk - a 109-year-old company
 
109 years ago, the first vacuum cleaner rolled off the production line at Nilfisk. Over a century later both Nilfisk and the world have grown larger - and more digital.
 
But how does an illustrious company like Nilfisk become a digital company? And how do you make the switch from successful products to popular services?
 
At Nilfisk the person with the answers is Bjarne Schøn. He leads the digital transformation at Nilfisk - and Bjarne's team, called Digital Service, works as a startup within the organization.
 
Bjarne and his team's job is to create new and intelligent cleaning-services.
 
So please join us as we together with Bjarne Schøn explore how to fast track the digitalization inside a century-old company.
 
In this episode:
  • How Nilfisk is using existing data to enhance their services
  • How Bjarne is building a "software factory" from scratch within Nilfisk
  • An insight into Bjarne’s work at Microsoft with global innovation teams that
    reported to Bill Gates 
  • Three pieces of advice from Bjarne Schøn to other innovators 
 
Thank you for listening as we on The Digital Edge - together with Bjarne Schøn – explore how Nilfisk is meeting the digital challenge.
Episode 6: Ørsted
Michael Biermann, CIO at Ørsted, shares his digital challenge on the brink of a giant change in production and usage of energy.
 
Few inventions have benefitted humankind as much as electricity: Electricity brought light where there had been darkness before. And electricity let us apply incredible forces to tasks that were normally done by muscles, water, or steam.
 
The challenge is that the traditional production and usage of electricity have not only changed our lives - it also changed our climate. As a result, we are on the brink of a giant change when it comes to production and usage of energy.
At the large Danish energy conglomerate Ørsted, CIO Michael Biermann is meeting the change with a comprehensive digitalization and a new focus on architecture, agile, and design thinking.
 
So please join us as Michael Biermann shares the shape of his digital challenge in an energy company with a yearly turnover of almost 12 billion US dollars and business areas that cover offshore wind power and bioenergy.  
 
In this episode:
  • How Ørsted has strengthened the IT-department by hiring architects
  • How working with agile methods has increased
  • Why Michael Biermann cannot reliably say where he and Ørsted will be in 3-5 years 
  • Why Ørsted has a digital strategy even if Michael Biermann would prefer it didn’t and in which direction it will take the company
  • Why Michael Biermann sees scale as one of the key components for IT success

 

Thank you for listening as we on The Digital Edge - together with Michael Biermann – explore how Ørsted is meeting the digital challenge.

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