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SAP Leonardo
Machine Learning

Lightbulb in the shape of a head

Meet the new breed of machine learning and AI tools

Join our session on the latest in machine learning, artificial intelligence, conversational AI, and robotic process automation.

Solve complex business challenges with machine learning

With advanced machine learning capabilities built into your business processes, you can achieve more with less – and outmaneuver your competition. Explore the possibilities.

Choose your SAP software for machine learning and artificial intelligence

SAP Cash Application

Automate labor-intensive invoice matching processes and free finance professionals to focus on strategy and service quality with SAP Cash Application. Use machine learning to match criteria from your history and automatically clear payments with our next-generation intelligent software.

  • Cloud deployment
  • Fewer days sales outstanding
  • Integration with SAP S/4HANA
  • Shared services scalability

SAP Service Ticket Intelligence

Accelerate customer service in your omnichannel front office with SAP Service Ticket Intelligence. The application efficiently processes inbound social media posts, e-mails, and other channel interactions by automatically determining classifications, routing, and responses.

  • Cloud deployment
  • Automated processing
  • Integration with SAP Service Cloud
  • Faster digital interaction processing

SAP Conversational AI

Get the leading bot platform for the intelligent enterprise. SAP  Conversational AI comes with world class natural language processing (NLP) technology, so you can build bots that truly understand humans – quickly, and easily.  And it includes off-the-shelf customer support bot for specific industries.

  • Cloud deployment
  • Build, train, deploy, and monitor intelligent bots
  • Leverage world-class NLP technology
  • Connect to popular messaging channels, like Twitter

SAP Leonardo Machine Learning Foundation

Create, run, consume, and maintain machine self-learning apps with ease by using algorithms that require no data-science skills. The foundation connects developers, partners, and customers to machine learning technology through SAP Cloud Platform.

  • Cloud deployment
  • Ready to use services
  • Ability to train out-of-the-box algorithms with your data
  • Integration with Google Tensor
  • Flow models
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SAP Customer Retention

Anticipate customer behavior – such as product cancellations or renewals – with instant insights from transactional data and digital interaction points. The advanced machine learning application automates data mining, predictive analysis, and capture of leading churn indicators.

  • Cloud deployment
  • Identifiable interaction patterns
  • Insight into dissatisfied customers
  • Proactive customer-retention strategies

SAP Predictive Service

Simply and quickly deploy comprehensive predictive analytic capabilities directly into cloud applications. Using machine learning, the service delivers predictable outcomes to front-line and back-office users so they can find answers to questions, quickly and easily.

  • Cloud deployment
  • Instant answers to questions
  • Predictive capabilities
  • Data exploration without data scientists

SAP Predictive Analytics

Scale machine learning capabilities across your business and bring predictive insights to your processes and applications. Analysts and data scientists can prepare data, create models, and manage their deployments without writing error-prone, time-consuming code.

  • Cloud deployment
  • Automated analytics
  • Predictive scoring
  • Model management

Get the facts


of machine learning early adopters cite increased profitability as the top benefit.

Economist Intelligence Unit and SAP


is the forecasted worldwide spending on cognitive and AI systems by 2021.

IDC, Worldwide Semiannual Cognitive/Artificial Intelligence Systems Spending Guide, P33198, March 2018


of enterprise applications will use AI by 2021.

IDC, Worldwide Semiannual Cognitive/Artificial Intelligence Systems Spending Guide, P33198, March 2018

Choose the leader in artificial intelligence software

AI and machine learning best practices and guidance

Machine learning news from SAP

Machine learning events

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Playback the keynotes and other sessions to learn how AI and machine learning technologies can help you become an intelligent enterprise.

SAP TechEd replays

Missed SAP TechEd this year? Get the highlights from our premier technology education event – and view keynotes, interviews, presentations, and more. 

Get fresh perspectives from machine learning and AI experts

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