SAP Service Cloud Version 2, account synopsis

Provides all the information related to an account that helps service agents.

Overview

Summarize all the information related to an account that helps the sales representatives, such as the business, the culture or the competitive landscape. Capture and present the account's business strategies and be better prepared and targeted for a sales pitch.

Benefits

  • Get a holistic view of the customer account in different dimensions such as business, culture, competitive landscape, etc.
  • Captures and presents the account’s business strategies and incorporate customer segmentation
  • Help service agents in facilitating targeted and relevant conversations with customers and identify opportunities for future collaboration

Business Value

  • 2% increase in cross-sell and up-sell revenue

Details

Solution type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Service Cloud

Plans and pricing

SAP Service Cloud Version 2, account synopsis

Details:

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.

Use the AI Estimator to estimate the number of AI Units required.

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.

Price is currently unavailable
  • Contract duration available upon request
Terms and conditions

Details:

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.

Use the AI Estimator to estimate the number of AI Units required.

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.

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