SAP Sales Cloud Version 2, e-mail draft recommender

Reduce time to draft responses based on previous interactions.

Overview

Generate a response e-mail in case or opportunity based on the previous e-mail replies and purpose selected by the user for which an e-mail needs to be drafted.

Benefits

Reduce the time and effort that service agents spend on drafting e-mails and help them focus more on other productive tasks
Generate e-mails accurately with correct spellings and grammar without having to worry about spell-check and corrections

Business Value

80% time saved in drafting email responses for sales representatives

Details

Solution type

AI Feature

Compatibility

Works with

SAP Sales Cloud

Plans and pricing

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titleSAP Sales Cloud Version 2, e-mail draft recommender

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