SAP Intelligent Product Recommendation, requirements processing

Extract needs from unstructured text description of customer requirements.

Overview

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Manufacturers of complex products often receive end-customer quote and proposal requests (RFQ/RFP) in an unstructured format (e-mail, Word file, etc.). These require manual effort- and time-requiring request processing in order to prepare fitting product configurations and ultimately sales quotations. SAP Intelligent Product Recommendation (SAP IPR) analyzes end-customer request RFPs/RFQs, given in an unstructured format, and extracts the product-relevant requirements. Based on the extracted product requirements SAP IPR recommends several product configurations fitting end-customer needs best. The sales representative can then make the decision which configuration to include into sales quotation and finetunes it, if needed. This minimizes human data entry effort to prepare product configurations and leaves the "smart" work on sales representatives thus reducing time on sales quotes completion dramatically.

Benefits

Minimize human data entry effort to prepare product configurations: SAP Intelligent Product Recommendation (SAP IPR) analyzes end-customer request PFIs/RFPs/RFQs, given in an unstructured format, and extracts the product-relevant requirements
Reduce time on sales quotes completion dramatically: Based on the extracted product requirements SAP IPR recommends several product configurations fitting end-customer needs best
Put only “smart” work on sales representatives: Based on the previous step sales representative makes a decision, which configuration to include into sales quotation and finetunes it, if needed

Business Value

0.1% increased revenue
0.1% increased profits
20% reduction in cost of quoting process
20% reduction in cost of sales representative training
10% faster time to revenue of newly hired sales reps

Details

Solution type

AI Feature

Plans and pricing

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titleSAP Intelligent Product Recommendation, requirements processing

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Details:
- This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.
- Use the AI Estimator to estimate the number of AI Units required.
This AI offering can only be bought as part of the package Joule Premium for Financial Management and is not available separately. This package is available through purchase of AI units.

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