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CX Works

CX Works brings the most relevant leading practices to you.
It is a single portal of curated, field-tested and SAP-verified expertise for SAP Customer Experience solutions

SAP CX Expert Recommendations

This section focuses on expert recommendations for deploying, integrating and using the solutions.  They are a collection of knowledge from the field experts to provide values to customers not only for the initial implementation but also for driving adoption and beyond. 

Select a Solution

Commerce
solutions

A single feature-rich platform to help you run a differentiated and personalized commerce experience

Marketing
solutions

The means to create a complete customer profile that allows you to deliver personalized, relevant experiences, in real time, and better understand your customers' desires

Sales
solutions

The complete sales solution that gives sales the skills, tools, knowledge, and data they need to sell more, faster

Service
solutions

A customer service solution that reduces call center operations, increases the efficiency of field service reps, and improves customer and employee satisfaction

Customer Data
solutions

Everything you need to manage data protection and privacy, bundled into one powerful and effective solution

SAP Customer Experience solutions

SAP Customer Experience comprises of all of the above SAP solutions.
In this section, you will find articles that are applicable across multiple or all solutions, such as guidance on SAP Customer Experience Foundation and integrations.



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