CX Works

A single portal for curated, field-tested and SAP-verified expertise for your SAP Customer Experience solutions. Whether it's a new implementation, adding new features, or getting additional value from an existing deployment, get it here, at CX Works.

SAP Commerce Cloud Onboarding


Many resources, that target different roles, are available to enable SAP Commerce Cloud. These resources, in addition to CX Works, are here to help you get the most out of your purchase.

Learn about our Commerce Cloud Solution

Learning Journeys

Interested in SAP Commerce Cloud trainings and certifications? Use our visual Learning Journeys guide to determine which courses make the most sense for you and to develop your training plan.

Consultant / Developer / Business User


Join SAP Customer Experience and industry experts for live webinars that focus on both technical and business topics. Engage and get your questions answered. Browse our past webinars and watch the recordings at any time.*

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Welcome Kit

A welcome kit, which will include details on available resources, will be sent to you. Didn't get a welcome kit? Then click on the following the link.*

SAP Commerce Cloud Welcome Kit

How To Videos

Do you want to know more about performing certain functions on SAP Commerce Cloud? Then check out our How-To Video series!

Watch the videos

Features & Configurations Videos

Interested in an overview of SAP Commerce Cloud’s out of the box features? Then check out our Features and Configurations Video series!

Watch the videos


Subscribe to get the latest the SAP Commerce Cloud news and updates delivered to you directly. Be the first to hear about SAP Commerce Cloud releases, current trends and SAP Customer Experience LIVE events. Check out our past customer newsletters for a taste of what you'll be getting.*

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Support Portal

Use the SAP Support Portal to browse the knowledge base for practical tips on reporting and resolving incidents, getting license keys and much more.

Get Support

SAP Customer Success & Services

Work with our service teams on a range of programs and packages for SAP Commerce Cloud to help you manage every phase of your project; from planning to operation, ensuring high quality, low risk and best practices implementation.

View our services

Ask the Experts

Post questions and search for answers on a wide range of technical topics on SAP Commerce Cloud. Engage in discussions with SAP Commerce Cloud experts as well as other customers and partners.*

Go to the community

Product Details

Product Documentation

The SAP Help Portal provides detailed documentation on SAP Commerce Cloud releases as well as information on setting up and configuring your SAP Commerce Cloud environment.*

Learn More

Road Map

Our road map helps to ensure that our products and solutions align with your technology adoption plans. Check out our product road map for updates on how SAP Commerce Cloud is expected to evolve over time.*

Go to Road Map

Services Description

Do you need further guidance from the experts? Click below to learn about the various services available to help you through your program.

Go to Services Description

*Authorization is required to access these sources. For more information on how to get access, please see the Users & Authorizations page .