CX Works

A single portal for curated, field-tested and SAP-verified expertise for your SAP C/4HANA suite. Whether it's a new implementation, adding new features, or getting additional value from an existing deployment, get it here, at CX Works.

Expert Recommendations

Get our guides to all disciplines during the solutions' lifecycle such as architecture, development, project management, requirements management and more.

Project Frameworks

Find the guidance to plan and structure your projects including project assets and tool-kits.

Strategic Guidance

Get advice on business and IT strategy development, such as planning and executing of organizational change management.

Featured Articles

SAP Marketing Cloud SAP Service Cloud SAP Commerce Cloud SAP Customer Data Cloud SAP C/4HANA

Search and Navigation in SAP Commerce Cloud - An In-depth Series

A series of articles outlining various aspects of search and navigation in SAP Commerce Cloud. Each article will take an in-depth look at one aspect of search and navigation.
Project Management Operations SAP Commerce Cloud Expert Recommendations
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Best Practices for Offline Pricing in SAP Service Cloud

Ever had issues and concerns about offline pricing in SAP Service Cloud? Ever wondered which scenarios would be helped by offline pricing or what new business opportunities might arise using the magic of offline pricing? This article will show different business opportunities along with how to implement and disclose our roadmap.
Integration Project Management SAP Service Cloud Expert Recommendations
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Integrating SAP Marketing Cloud and SAP Commerce Cloud

Discover the various options for integrating SAP Marketing Cloud with SAP Commerce Cloud.
Integration SAP Commerce Cloud SAP Marketing Cloud Expert Recommendations
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Implementing Internationalization with SAP Commerce Cloud

Outlines practices for adapting SAP Commerce Cloud to support different languages, currencies, regional differences and other technical requirements of your target markets.
Architecture Operations Development SAP Commerce Cloud Expert Recommendations
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Learn How to Crawl with a Minimal Viable Product

Learn how to crawl following a minimal viable product approach in SAP Marketing Cloud.
Transformation Strategic Guidance SAP Marketing Cloud Expert Recommendations Strategic Guidance
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Master the Challenges of Digital Marketing

A lot of organizations struggle with time-to-value, value realization, and digital marketing adoption. Challenges that technology companies claim to solve, using sophisticated functions and features. However, this purely technological approach does not utilize digital marketing's full potential. This article is the starting point of a series describing those challenges and tactics that will introduce a few recommended tactics to bypass digital marketing’s main challenges.
Transformation Strategic Guidance SAP Marketing Cloud Expert Recommendations Strategic Guidance
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Progressive Identity and the Modern Retailer: Bridging the Online to Offline Experience

Today’s retailers often struggle with solving the challenge of the online-to-offline gap. That is, delivering a unified experience to customers across digital and real-world channels. In order to smooth shoppers’ experiences and engage with them across a broader and more complex journey, retailers should leverage a purpose-built solution like the SAP C/4HANA suite.
Transformation SAP Customer Data Cloud SAP C/4HANA Strategic Guidance
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