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CX Works

CX Works brings the most relevant leading practices to you.
It is a single portal of curated, field-tested and SAP-verified expertise for SAP Customer Experience solutions

Expert Recommendations

Get our guides to all disciplines during the solutions' lifecycle such as architecture, development, project management, requirements management and more.

Project Frameworks

Find the guidance to plan and structure your projects including project assets and tool-kits.

Strategic Guidance

Get advice on business and IT strategy development, such as planning and executing of organizational change management.

Commerce solutions Marketing solutions Customer Data solutions Sales solutions SAP Customer Experience solutions Configuration Service solutions SAP Customer Experience Foundation

Integrate SAP S/4HANA Cloud with SAP Emarsys Customer Engagement

In this blog post we will describe one possible approach for replicating Contact and Sales Data from SAP S/4HANA to SAP Emarsys Customer Engagement.
Marketing solutions Expert Recommendations
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How to integrate personalized coupons in your print campaigns

Learn how to integrate personalized coupon codes into your SAP Marketing Cloud print campaigns (CSV files).
Marketing solutions Expert Recommendations
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What does Apple's Mail Privacy Protection mean to Email Marketing?

Learn about the functionality of Apple's Mail Privacy Protection (MPP) feature, it's impact on Email Marketing and how you can respond to it.
Marketing solutions Expert Recommendations
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External Landing Page Data Integration with SAP Marketing Cloud (Part 4/4)

Integration of External Landing Page Data with SAP Marketing Cloud using the SAP Cloud Integration service.
Marketing solutions Expert Recommendations
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External Landing Page Data Integration with SAP Marketing Cloud (Part 1/4)

Integration of External Landing Page Data with SAP Marketing Cloud using the SAP Cloud Integration service.
Integration Marketing solutions Expert Recommendations
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External Landing Page Data Integration with SAP Marketing Cloud (Part 2/4)

Integration of External Landing Page Data with SAP Marketing Cloud using the SAP Cloud Integration service.
Integration Marketing solutions Expert Recommendations
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External Landing Page Data Integration with SAP Marketing Cloud (Part 3/4)

Integration of External Landing Page Data with SAP Marketing Cloud using the SAP Cloud Integration service.
Marketing solutions Expert Recommendations
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SAP Commerce Cloud Architecture - Web and Network Layers

Learn about the architectural considerations of web and network tiers for SAP Commerce Cloud projects.
Commerce solutions Expert Recommendations
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Contact-to-Account Relationships in SAP Marketing Cloud (Part 5/5)

This article series describes the end-to-end solution in SAP Marketing Cloud to address contacts who have multiple relationships to accounts (B2B).
Marketing solutions Expert Recommendations
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Contact-to-Account Relationships in SAP Marketing Cloud (Part 3/5)

This article series describes the end-to-end solution in SAP Marketing Cloud to address contacts who have multiple relationships to accounts (B2B).
Marketing solutions Expert Recommendations
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Contact-to-Account Relationships in SAP Marketing Cloud (Part 4/5)

This article series describes the end-to-end solution in SAP Marketing Cloud to address contacts who have multiple relationships to accounts (B2B).
Marketing solutions Expert Recommendations
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Contact-to-Account Relationships in SAP Marketing Cloud (Part 1/5)

This article series describes the end-to-end solution in SAP Marketing Cloud to address contacts who have multiple relationships to accounts (B2B).
Marketing solutions Expert Recommendations
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