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Customer Snapshot

Becoming Europe’s Largest Clinical Lab –
in Just One Year


patients a year rely on

Labor Berlin


When two SAP customers – Charité University Hospital Berlin and Vivantes GmbH – jointly founded a new subsidiary company called Labor Berlin, they were sure the result would be greater than one plus one. Today, Labor Berlin - Charité Vivantes GmbH is Europe’s largest clinical laboratory running 12 facilities on SAP Business ByDesign.



Labor Berlin – Charité Vivantes GmbH


Berlin, Germany

Customer Website



€40 million

Number of Employees

More than 400

Implementation Partners

ABAYOO Business Network GmbH

Line of Business

Information Technology



Featured Products

SAP Business ByDesign


Century-old tradition, instant success

Founded in 2011 by Charité Berlin and Vivantes GmbH, Labor Berlin reported annual revenue of nearly 40 million EUR in their first year, quickly establishing their position as a leading high quality service provider.

The Challenge

Many locations, many needs

Labor Berlin has many work orders in many locations that all need processing in a timely fashion. But with all the new laboratories they were opening, they needed a solution that would enable a smooth start to all administrative activities, optimize materials management, and streamline accounting processes from day one.

Enter SAP

Rapid deployment

SAP Business ByDesign was Labor Berlin’s first choice, offering scalable software and extensive functionality that could help grow the company – plus web-based connectivity that could provide easy access to employees at all locations. With SAP, they were up and running in less than 3 months.

Run Simple

Accessibility and flexibility

Using SAP Business ByDesign, Labor Berlin has greatly improved order processing. With hosting and operations at the SAP data center, Labor Berlin can efficiently operate and manage the laboratory processes at their 12 facilities – while freeing up the IT staff for other value-added tasks.

Journey Ahead

Geared for growth

In a market environment that is continually expanding, Labor Berlin can stay competitive, as their business grows, confident that SAP can continue to support them every step of the way.

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