SAP Ariba Intake Management

Simplify procurement intake using AI—improve productivity, elevate user experience, strengthen compliance, and transform operating model.
Screenshot of the front door page in SAP Ariba Intake Management, featuring an AI copilot interface for guided procurement requests.

What is SAP Ariba Intake Management?

SAP Ariba Intake Management software provides a single, AI-driven front door to non-procurement business users for initiating, orchestrating, and tracking non-catalogue purchases.

placeholder

Eliminate the need for users to navigate multiple systems or track down approvals and ensure a seamless, efficient experience with:

  • Context-aware AI to assist requesters in real time

  • AI grounded in policy to guide compliant intake

  • Flexibility to adapt workflows quickly as business needs evolve

  • Custom intake-to-procure workflows with drag-and-drop simplicity

Why intake management is a quick win

Unlock immediate value from AI by starting with intake management. Simplify a complex system by giving users a single, intuitive entry point.

Read the white paper

Key benefits

Boost end user productivity

By removing complexity, manual steps, and systemic friction for end users, companies gain an estimated $100,000 in productivity for every 1,000 employees.*

Increase spend under management

Simplifying intake drives adoption and compliant spend, unlocking an estimated $0.5 to $2.5 million in cost savings per $100 million of unmanaged spend brought under procurement oversight.*

Enable business-led buying at scale

Empower business teams with self-service purchasing within procurement-defined guardrails and free procurement capacity for strategic focus.

Key features

placeholder

AI-assisted single front door for demand intake

A context-aware AI assistant engages users by asking the right questions, gathering details, and guiding them step by step. It grounds responses in your policy documents, acting as a real-time compliance advisor to reduce errors and ensure the right process from the start.

Intake dashboard

Designed for end users, the intake dashboard offers a simple way to submit and track procurement requests in real time. It shows request status at a glance and removes the need for e-mail follow-ups. Its flexible design adapts to evolving needs for a fast, efficient experience.

No-Code Platform For Custom Workflows and AI Skills

SAP Build’s no-code, drag-and-drop interface simplifies building custom intake workflows. And with Joule Studio, a capability of SAP Build, you can create automations, business rules, and AI skills to guide users, integrate systems, and manage complex scenarios.

Portfolio recognition and awards

SAP Ariba solutions are recognised for their multi-faceted industry leadership based on verified user reviews, ratings, and in-depth customer insights.

Technical and security information

Discover how our cloud solutions fuel your spend strategy with SAP Business Technology Platform and protect your enterprise with built-in security.

Visibility

Unlock spend data with solutions that deliver total spend visibility, aid in planning and forecasting, and connect critical data from SAP and third-party sources.

Extensibility

Customise and extend the value of spend management solutions by eliminating inefficiencies, building new apps, enhancing existing apps, and providing personalised experiences.

Integration

Centralise data, remove silos, and create a connected enterprise with integration solutions from SAP, streaming your source-to-pay process with pre-built connections.

See what analysts are saying

SAP Named a Leader in Gartner® Magic Quadrant™ for Source-to-Pay Suites

Find out why SAP has been recognised as a Leader for our ability to execute and completeness of vision in the 2025 Gartner Magic Quadrant for Source-to-Pay Suites.

The Hackett Group’s 2025 Procurement Agenda and Key Issues Study Results

This research reveals how procurement success can be achieved through advanced analytics and real-time data visibility; AI technology; and the right balance of integration by ERP and suite solutions.

*The stated benefits are based on SAP benchmarks and aggregated customer-reported results, which may vary depending on individual circumstances.

 

Gartner, Magic Quadrant for Source-to-Pay Suites, Micky Keck, Kaitlynn Sommers, Balaji Abbabatulla, Cian Curtin, Lynne Phelan, Chaithanya Paradarami, Martin Shreffler, 24 March 2025

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.

Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact.

 

Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

twitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixel