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The Intelligent Enterprise

Human thinking

The Intelligent Enterprise: the next frontier

How to do more with less, automate processes, impress customers, empower employees, and create revenue – with ease and intelligence.

What is an Intelligent Enterprise?

Intelligent enterprises effectively use their data assets to achieve their desired outcomes faster – and with less risk. SAP is committed to helping every customer become a smart, best-run business and make the world run better.
Woman using intelligent technologies


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People assembling a jigsaw puzzle

Empower employees through process automation

Automate complex processes – such as invoice and payment matching, approvals, and more – to free up employee time and empower them to do more meaningful work.

Arrows in a bullseye

Anticipate and proactively respond to customer needs

Create personalised and unique customer experiences using AI, chatbots, and voice technologies. Anticipate needs – and deliver best-in-class customer service.

Stack of money

Invent new business models and revenue streams

Create new business models that generate new revenue streams. Monetize data-driven capabilities and apply your core business competencies in innovative ways.

The Intelligent Enterprise inspired by Adidas

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See an Intelligent Enterprise in action

Follow the process of creating personalised athletic footwear, from initial customer requirements through to shipment. And learn about the results – a unique brand experience and best-fit shoe via an efficient, cost-effective process.

Why become an Intelligent Enterprise?

Responding to individual customer needs, engaging talent in new ways, and creating disruptive business models are critical business imperatives. By becoming an Intelligent Enterprise, you can achieve these goals – and more.
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Disrupt or be disrupted

As technologies like AI, the IoT, advanced analytics, and blockchain become more mainstream, businesses must adapt or risk getting left behind. Here’s how SAP can help.

What does the Intelligent Enterprise promise?

Hear from industry experts who cite operating with confidence based on valuable data insights, using smart technologies to innovate, delivering right-time customer experiences, and more.

Benefits for the enterprise

Maximise the value of your data assets and insights. Empower your employees, benefit customers, and operate with increased visibility, focus, and agility.
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Graphic of connected dots

Increase enterprise and ecosystem visibility

Eliminate data silos and automate data wrangling and integration. Recognise unseen patterns – and provide new intelligence to service customers and employees.


Focus resources on today and tomorrow

Direct scarce resources to areas where they’ll have the greatest impact. Simulate the outcome of potential options – run your business today and innovate for tomorrow.


Gain the agility to disrupt and outmaneuver

Build flexibility and insight into your business processes to rapidly respond to change, pivot towards the right outcomes, and guard against disruptive competitors.

Get the facts


of machine learning early adopters cite increased profitability as the top benefit.

Economist Intelligence Unit and SAP


improvement in customer profit margin year-over-year for companies with a best-in-class customer experience.

SAP Center for Business Insight 2017 calculation based on “CEM Executive’s Agenda 2016: Aligning the Business Around the Customer,” Aberdeen Group


better business performance than peers when companies have engaged employees.

“The Importance of Employee Engagement,” Dale Carnegie Training

Get access to first-hand knowledge

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The Intelligent Enterprise: the next frontier

How to do more with less, automate processes, impress customers, empower employees, and create revenue – with ease and intelligence.

Rise to the challenge

Join us at SAPPHIRE NOW and ASUG Annual Conference and see how you can turn today’s problems into tomorrow’s wins.

Intelligent Suite

Our intelligent, integration-ready applications can help you manage customers, supply chains, networks, employees, and core processes. They are easily extensible – and offer a consistent and intuitive user experience.
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Customer Experience

Gain a deeper understanding of your customers, predict and proactively meet their needs – and provide exceptional, differentiated, and personalised customer experiences.

People Engagement

Transform your workplace experience. Improve connectivity and engagement across your workforce. Attract, develop, and retain the right talent and provide personal and role-based employee experiences.

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Digital Core

With an intelligent ERP system, reach new levels of productivity, efficiency, and insight while maximising resources and operational agility.

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Manufacturing & Supply Chain

Run a highly responsive digital supply chain for advanced, customer-centric manufacturing. Leverage predictive processes, smart automation, and have total visibility across your network.   

Network & Spend Management

Simplify travel, expense, and invoice management. Source, buy and pay on the world’s largest business network. Manage and engage the external workforce – for greater visibility, employee empowerment, cost control, and risk reduction.

Why SAP?

With over 45 years’ experience, and expertise in 25 industries, SAP is in a unique position to help customers transform their business into an Intelligent Enterprise.
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As part of SAP’s standard road map, intelligence is embedded into our solutions – so you can make sense of your data in context and optimise via self-learning algorithms.

Over 76% of the world’s transaction revenue touches an SAP system daily. Customers trust us to help keep their business running smoothly, reliably, and securely.

SAP is the only vendor that can deliver a truly integrated system, from the open platform to data, technologies, processes, and applications – for optimum visibility.

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