Extend the knowledge of your market
The APP permits to do lean analysis of the customer base and to outline the customer purchasing behaviors. The possibility to do predictive, descriptive and prescriptive analysis of the customer base facilitate the business to find the right actions for the right customers to undertake.
Overview
Explore the customer buying behavior
Enabling a customer centricity strategy will be important to anticipate the needs of each individual customer and let the business define the better way to activate touch points with the customers, through targeted and personalized commercial and marketing actions.
Detect frequent patterns and decrease the churn rate
The predictive analysis will allow to decrease the churn rate, activating preventing retention actions and to increase the revenues, suggesting personalized products according to the real tastes and patterns of the customers.
Increase your customers satisfaction
The customer analytics are very important to define promotional initiatives really focused on the customers needs and behaviors. This will increase the customer satisfaction rate with a customized service strictly each touch points with your brand.
Details
Solution type
Extensions and Add-ons
Industry
Retail, Consumer Products, Utilities, Wholesale Distribution
Compatibility
Works with
Features
A clear and simple customer base tracking page
The customer base tracking page let the users to have a monthly report of the performance, with business focused visualizations.The solution points out also performance trends with value comparison and extended filter capabilities, which permits to easily analyze different scenarios.
Intuitive interaction
Automatic insights to get at any level of details, uncover key influencers, outliers, groupings, and interact with the insights and explore hidden structures and relationships, find the answer to business questions using intuitive charts and natural language.
Strong integration with predictive engine
Expand the knowledge of the market through Augmented Intelligence. The timely information support of Customer Analytics combined with accurate Machine Learning algorithms offers the possibility to fully explore the customer base and analyze all the customer journey.
Plans and pricing
Price Upon Request
Front End Solution
SAP Analytics Cloud (25 users)
software package and predictive models
first configuration and model training
PreBuilt Application (SAP Analytics Cloud dashboards)
Workshop “Predictive Journey” (3 session, 3 hours for session)
first Training (4 hours)
Please contact the publisher for a price tailored to your company
Front End Solution
SAP Analytics Cloud (25 users)
software package and predictive models
first configuration and model training
PreBuilt Application (SAP Analytics Cloud dashboards)
Workshop “Predictive Journey” (3 session, 3 hours for session)
first Training (4 hours)
Please contact the publisher for a price tailored to your company
