Travel and transportation

Achieve new levels of operational efficiency across passenger travel, cargo transportation, and hospitality industries.
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Transform your travel and transportation operations

Empower your teams and connect every process with an integrated suite of solutions. Become more adaptable and resilient while delivering exceptional services.

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Deliver better outcomes with solutions that help you:

  • Optimise logistics, cut costs, and boost reliability with AI planning.

  • Extend asset lifecycles with predictive insights and unified data.

  • Ensure freight, luggage, and passengers arrive on time via AI-assisted scheduling.

  • Master compliance with real-time global regulatory intelligence.

  • Attract and retain talent with personalised employee experiences.

Improve economic and operational efficiency

Streamline and automate travel and transportation processes using adaptable, scalable digital workflows to save time and reduce costs.

Enhance customer experience and services

Harness the power of AI to transform data into actionable insights and deliver personalised experiences to improve every journey.

Advance green and social impact

Automate key processes and connect business and sustainability data to drive a more compliant, sustainable, and resilient business.

Foster innovation

Enhance travel and transport logistics to quickly adapt to changing conditions, cutting costs and enhancing services for a seamless journey.

AI for travel and transportation

Improve travel and transportation performance and focus on decisions that drive growth with AI that delivers the right insights and automates routine work.

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Autonomous Asset Management

Increase asset reliability and uptime while ensuring regulatory compliance, safety, and sustainability.

Autonomous Project Delivery

Automate the entire project lifecycle—from opportunity and scoping, through project setup and staffing, to financial management, billing, and performance insights.

Explore travel and transportation solutions from SAP and partners that can help your business run better

SAP and partner solutions empower travel and transport companies to meet traveler needs and achieve transportation efficiencies.

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Real-time business insights

Improve finance and operations performance with an integrated solution designed to:

  • Reduce implementation time with preconfigured industry best practice processes.

  • Shorten close cycles using AI-supported reconciliations and automation.

  • Enhance forecast accuracy with AI planning and market signals.

  • Improve revenue performance via dynamic pricing and demand visibility.

  • Lower the cost per mile by unifying fleet data with financial insights.

SAP APPLICATION

Subscription billing and revenue management

Grow recurring revenue and streamline subscriptions across travel and transportation with convergent invoicing.

SAP APPLICATION

Financial performance management

Boost profitability with advanced modelling, granular cost analysis, and simulations for travel and transportation services.

SAP APPLICATION

Accounting and financial close

Streamline financial close through automated workflows, continuous insights, and built-in compliance controls.

SAP APPLICATION

Supply chain risk management

Protect cash flow by proactively mitigating supplier risks through real-time visibility.

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PARTNER APPLICATION

SmartDOC by LegState

Automate flight-operations data, costs, and invoice verification through real-time integration with the Trip Record.

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PARTNER APPLICATION

SAP Account Substantiation and Automation by BlackLine

Simplify month-end close with automated reconciliation to certify balances and reduce compliance risks.

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PARTNER APPLICATION

SAP Convergent Mediation by DigitalRoute

Prevent revenue leakage and accelerate billing through unified data orchestration across multiple revenue streams.

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End-to-end asset management

Optimise assets with real-time lifecycle visibility and a digital thread to:

  • Streamline asset management with a closed-loop process.

  • Predict failures and minimise downtime with performance insights.

  • Improve real-time scheduling, planning, and dispatching with AI-based tools.

  • Lower maintenance costs with automated scheduling and resource optimisation.

  • Ensure building system compliance through automated inspection workflows.

SAP APPLICATION

Intelligent asset management

Optimise end-to-end asset lifecycle management with integrated maintenance planning and live condition data.

SAP APPLICATION

Asset performance tracking

Balance risk, cost, and performance to maximise asset value with AI-enhanced predictive insights.

SAP APPLICATION

Field service optimisation

Accelerate issue resolution with AI-enabled dispatching, mobile work management, and asset insights.

SAP APPLICATION

Business network asset collaboration

Maximise uptime by centralising asset data and enabling collaborative maintenance across trading partners.

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PARTNER APPLICATION

HCLtech iMRO Digital Core

Maximise asset usage and streamline processes with industry-specific automation across the maintenance lifecycle.

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PARTNER APPLICATION

Planon Real Estate Management

Enable faster decision-making with improved insights using integrated facilities management, real estate, finance, and procurement data.

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PARTNER APPLICATION

Rizing OmniSpatial

Drive field data accuracy and operational efficiency with offline asset capture and spatial insights.

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Connected logistics networks

Orchestrate sustainable logistics with end-to-end visibility to help you:

  • Strengthen supply chains with connected network visibility and material tracking.

  • Prevent supply chain disruptions through freight collaboration with trading partners.

  • Identify and resolve risks automatically with AI-enabled exception management.

  • Reduce costs and emissions by optimising delivery efficiency.

SAP APPLICATION

SAP Logistics Management

Orchestrate end-to-end logistics through unified warehouse and transportation management on a network-centric cloud platform.

SAP APPLICATION

Sustainability management

Achieve audit-ready environmental, social, and governance (ESG) reporting with unified data across SAP and third-party systems.

SAP APPLICATION

Charge point operation management

Accelerate fleet decarbonization with end-to-end EV charging network management and intelligent load optimisation.

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PARTNER APPLICATION

Flexinergy

Optimise energy portfolio performance and sustainability compliance through integrated multi-site monitoring and risk management.

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PARTNER APPLICATION

EcoVadis Business Sustainability Assessments, ESG Ratings, and Carbon Scorecards

Reduce supply chain carbon emissions and ESG risk with evidence-based scorecards and prioritised improvement guidance.

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PARTNER APPLICATION

Descartes eBookings for Ocean Shipment Management

Streamline ocean freight operations through automated booking, carrier procurement, and end-to-end shipment visibility.

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Core HR and payroll

Manage your entire workforce with flexible cloud HR solutions to:

  • Improve scheduling and rotations with real-time compliance visibility.

  • Ensure accurate employee pay via automated payroll, compliance, and reporting.

  • Unify multi-site workforce data for faster, smarter decisions.

  • Reduce labour costs with automated time tracking and alerts.

  • Accelerate crew and driver onboarding with AI-enhanced self-service.

SAP APPLICATION

Talent management

Accelerate talent decisions and reduce time-to-hire using AI-enabled recruiting, skills-based development, and continuous feedback.

SAP APPLICATION

People Intelligence in SAP Business Data Cloud

Reduce operational costs and enable targeted interventions with seasonal trend analysis and absence forecasting.

SAP APPLICATION

Workforce management

Optimise workforce scheduling and labour compliance through automated time tracking and real-time visibility.

SAP APPLICATION

SAP S/4HANA for EHS workplace safety

Strengthen workforce safety with AI-supported incident tracking, risk mitigation, and compliance reporting.

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SAP SOLUTION EXTENSION

SAP Time and Attendance Management by WorkForce Software

Streamline workforce scheduling and reduce payroll errors through automated time tracking and absence compliance tools.

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PARTNER APPLICATION

Sodales for Enterprise Health, Safety and Employee Relations

Reduce compliance risks and improve incident response times with AI-enhanced grievance and safety management.

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SAP SOLUTION EXTENSION

SAP Workforce Forecasting and Scheduling by WorkForce Software

Empower workforce scheduling and labour forecasting through AI-enabled shift planning and compliance monitoring.

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Customer experience and relationship management

Fuel profitable growth by connecting business processes end to end to:

  • Connect traveler, guest, and shipper profiles for personalised engagement.

  • Streamline resolution with integrated case and operations management.

  • Empower teams with AI insights and real-time journey visibility.

  • Drive retention through consistent cross-channel experiences.

  • Strengthen loyalty with proactive communications and service restoration.

SAP APPLICATION

Omnichannel commerce

Personalise buying journeys and build loyalty through AI-enhanced discovery and seamless omnichannel commerce experiences.

SAP APPLICATION

Omnichannel customer engagement management

Strengthen customer relationships and drive loyalty through AI-enabled campaign orchestration across unified channels.

Customer loyalty management

Boost customer loyalty and retention with personalised loyalty programmes driven by customer data.

SAP APPLICATION

Customer data management

Personalise traveler journeys and boost loyalty through real-time insights and AI-supported segmentation.

PARTNER APPLICATION

SAP Commerce Marketplace Management by Mirakl

Streamline product catalogue management with automated updates, quality control, and centralised data governance.

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Spend management and procurement

Control spend and gain visibility across distributed operations to:

  • Uncover hidden costs with real-time visibility across all locations.

  • Reduce off-contract purchasing through guided buying and policy controls.

  • Enforce contract compliance with centralised agreement management.

  • Cut processing costs with automated invoice matching and approvals.

  • Minimise budget variance with spend tracking, alerts, and forecasting.

SAP APPLICATION

Procurement

Control indirect spend and improve compliance through guided buying, centralised catalogues, and automated invoice processing.

SAP APPLICATION

Supplier management

Optimise supplier performance and mitigate risk using unified lifecycle management and performance tracking.

SAP APPLICATION

Contingent workforce management

Control contractor costs and vendor compliance with centralised workforce visibility and rate management.

SAP APPLICATION

Travel and expense management

Reduce out-of-policy spending and expedite expense submissions using mobile reporting and policy enforcement.

Icertis Contract Intelligence for SAP Fieldglass

Maximise the value of external labour-based spend with streamlined contract management.

Learn why 80% of the world’s top hotel groups rely on SAP

 See how travel management software from SAP helps hospitality businesses succeed, from finding top talent to delivering outstanding customer experiences.

Watch the video

See how customers are succeeding with SAP solutions for travel & transportation

See what analysts are saying about SAP

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The business value of SAP BTP for SAP applications

IDC recognises the value of SAP Business Technology Platform for SAP S/4HANA Cloud, SAP SuccessFactors, and SAP Ariba.

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SAP named a Leader in IDC MarketScape

Discover why SAP is named a Leader in IDC's Worldwide AI-Enabled Enterprise Treasury and Risk Management Applications 2025–2026 Vendor Assessment.

Read the IDC report

Resources

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How AI and automation unlock efficiencies for hospitality businesses

AI and cloud technologies transform hospitality through data analytics, enabling personalised experiences and operational efficiencies.

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SAP Business AI for travel and transportation

Hear how travel and transportation companies can leverage SAP Business AI to help reshape asset management.

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AI and railways: Taking asset performance to new heights

Discover insights about the impact of AI on rail asset management gained from in-depth interviews with key industry stakeholders.

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Customer Testimonial Kazakhstan Railways

Optimise the growth and success of your railway through AI with SAP.

Get started

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See our solutions in action

Learn how solutions tailored to your industry can help you improve operations, innovate faster, and grow with confidence.

Grow your business with cloud ERP

Discover how SAP GROW helps businesses in every industry scale faster with AI-powered cloud ERP designed for growth.

See what’s ahead for your industry

Explore SAP road maps to learn about upcoming innovations, product advancements, and future capabilities.

FAQ

SAP enables real-time insights, seamless omnichannel commerce, and real-time, personalised customer engagement management that help you build brand recognition and loyalty.

SAP tracks carbon footprints, enables circular supply chains, and helps travel and transportation businesses manage environmental, social, and governance (ESG) goals effectively.

Yes, SAP solutions are ideal for midsize travel and transportation companies. They offer the flexibility to start with essential features and expand capabilities as your needs evolve, ensuring you neither outgrow your solutions nor overinvest in unnecessary complexity.

 

Learn more about SAP's midsize business solutions.

SAP integrates AI to optimise supply chains, predict and plan for passenger and cargo demand, intelligently manage assets across the business network, streamline customer engagement, and develop insights for data-driven decision-making.

Travel and transportation customers can request a demo, explore product capabilities, and consult SAP experts for tailored solutions to meet their business needs.