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Railways

Pursue new business models, from quote to cash for freight businesses to seamless passenger ticketing, to thrive in the digital era with SAP solutions for railways.

Digital supply chains can help railways reduce costs and increase revenue

SAP continuously invests in our railway solutions with a clear focus on enabling and managing the intelligent railway in a digital world to support process and cost improvements enterprise-wide.


Sales and Distribution for Passenger Rail

  • Commerce Personalisation
  • Customer Sales Activity Management
  • Revenue Management for Railways
  • Sales Performance Management
  • Ticketing, Products, and Distribution for Railways

Marketing and Service for Passenger Rail

  • Consent-Based Marketing
  • Omnichannel Service Excellence
  • Optimised Marketing
  • Single Customer View

Sales and Marketing for Rail Cargo

  • Consent-Based Marketing
  • Customer Sales Activity Management
  • Optimised Marketing
  • Quote to Cash
  • Sales Performance Management
  • Single Customer View

Operations for Rail Cargo

  • Rail Order Management
  • Rail Yard Management
  • Revenue Management for Railways

Rail Asset Management

  • Capital Portfolio and Project Management
  • Environment, Health, and Safety Management
  • Railway Infrastructure Management
  • Real Estate Management
  • Rolling Stock Management
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Drive revenue growth in the new digital transportation industry

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To succeed in digital transformation, the transportation industry will need to continue to reevaluate what has worked in the past by putting in place a conscious digital vision with clearly articulated strategies. 

Get the facts

11%

reduction in transportation spend for organisations collaborating with contractors and suppliers to get supply situation visibility.

SAP Performance Benchmarking

13%

increase in asset productivity by streamlining maintenance with automated monitoring, notification, and problem resolution.

SAP Performance Benchmarking

9

of the 10 largest public railroad companies run SAP.

SAP analysis of Forbes Global 2000 rankings and SAP customer database

SAP Road Map for Railways

Explore our railways road map to learn about current industry solutions, planned innovations, and future direction.


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Current release highlights

  • Machine learning- based solution to automatically categorize customer support requests and provide recommendations 
  • Marketing planning for strategic campaign and program management, including target setting 
  • Online validation and error handling for posting without the need for Web services 
  • Defining, planning, and monitoring the optimal maintenance strategy for the asset management organisation
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Upcoming innovations

  • Customer retention enhancement to proactively decipher data and provide propensity of customer retention 
  • Infusion of machine learning for customer retention and business integration from Web to freight shipment solutions 
  • Optimised usage of rail assets based on real-time reporting and monitoring of assets in the rail yard or terminal 
  • Scheduling board enhancements, automatic leveling, schedule simulation, and individual technician assignment
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Future plans

  • Inject machine learning and AI in customer experience processes while adhering to GDPR requirements 
  • Expand the digital and social partner ecosystem with additional capabilities 
  • Provide a self-service portal for inquiries and end-customer-initiated actions on invoices 
  • Enhance predictive maintenance and service and asset network and collaboration capabilities 

Find railways software tailored to your needs

Dramatically reduce transportation complexity and integrate processes and logistics throughout your network with railways software from SAP.
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Screenshot of SAP Transportation Management

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SAP Transportation Management

Accurately forecast demand and shipment volumes to fine-tune transportation planning, consolidate orders, and maximise the return on your transportation spend. Our integrated software can help you gain real-time visibility into global and domestic shipping and enhance freight, fleet, and logistics management.

Transform your business faster with help from SAP Digital Business Services

Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.
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Realise your business goals by simplifying and accelerating your digital transformation

In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.

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Transform your business with unparalleled service support enterprise-wide

SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.

See how customers are succeeding with SAP

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33% reduction in investment costs with SAP HANA

Learn how Swiss Federal Railways (SBB) is using smart grids to run its trains on a sustainable power supply. 

Competing on the world stage with intelligent IT

Discover how Korea Railroad Corporation (KORAIL) modernized its IT system to support its goal to connect Korea’s major base cities.

10% reduction to billions in maintenance costs

See how Trenitalia safely transports two million riders a day with IoT-enabled sensors providing predictive maintenance data.

Get the latest news and trends from experts

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claudia.gaissmaier
Claudia Gaissmaier
Director of Event Content Strategy for SAP Ariba solutions
SAP

The opportunities of high-volume rail services

Learn how you can manage increasingly high-volume rail services while securing predictability, safety, and compliance. 

Maurizio Cattaneo, Joerg Ferchow, Daniel Wellers, and Christopher Koch
SAP

The time to prepare for resource disruption is now

Discover why the costs of managing, powering, and moving products and services are about to change dramatically, and what you can do to prepare.

Communities and Events

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Visit SAP Community for Travel and Transportation

Stay up to date on the latest news, trends, and ideas in the travel and transportation industry through blogs, discussions, and events – and find out how SAP can help your railways business run better. 

Manage your railways business enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.
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Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Procurement and Networks

Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Cloud and Data Platforms

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Internet of Things (IoT)

Deploy high-velocity, intelligent edge IoT applications using business and technology services.

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