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Sappi's Journey to Transform Omni-Channel Customer Engagement (ARC Insights)

This study details how paper and packaging producer Sappi innovated customer relationships. Challenged by changes in consumption, customer expectations, and supplier participation meant revamping processes to support omnichannel operations. Read how Sappi uses the SAP HANA platform to integrate with customer systems in one week rather than months  Preuzmite dokument

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