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Customer Snapshot: Overview

>17% of 18-24 year olds in the UK use digital wallets for all purchases in stores


Savvy shoppers and gamers worldwide take to the streets wallet-less, as long as they have their smartphones with them. No longer using online payment services just for online shopping and gaming, consumers can “Skrill It” to pay for just about anything, anywhere with digital wallet technology—whether in virtual life or on the high streets.

Skrill Group Ltd.

€270 million

Number of Employees

SAP Solutions
SAP SuccessFactors Employee Central

London, United Kingdom

Customer Website


Mostly appealing to the younger generation born to the wireless world, it takes a talented pool of globally minded employees to maintain the fast-growing, seamless and secure payment services that Skrill offers to businesses and consumers.

Customer Snapshot: Business Model


Excellent Odds for Growth

Headquartered in the UK, Skrill operates from 13 locations in 11 countries, where they provide fast, easy and secure e-payment services in the gambling, gaming and e-commerce industries. With many acquisitions in recent years, Skrill expects an annual growth rate of 20% and plans to truly internationalize their offerings.

The Challenge

Talent, Growth and Global Collaboration

Managers and the HR team at Skrill wanted to facilitate their rapid growth with dynamic talent well-suited for the global collaborative expansion in place, without getting lost in the disjointed and disparate processes they were faced with after multiple acquisitions.

They wanted to be able to focus on attracting the right talent pool, proper training for best growth, and global collaboration amongst teams.

Enter SAP: The SAP Experience


SuccessFactors Facilitates More than Success

With employees in different countries running multiple platforms and processes, with different cultures and tools, Skrill management was relieved by the ease with which SuccessFactors solutions would simplify all HR and employee related processes.

Better Business: Run Simple


Freedom to Focus on Priorities

The system is user-intuitive and has been embraced by employees and management, allowing them to focus on the most meaningful and impactful measures needed for successful growth. 95% of employees now participate in their own performance reviews—up from 55% before Skrill adopted SuccessFactors.

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