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Customer Stories

Q_PERIOR: Putting the employee experience at the heart of its growth strategy

Explore Q_PERIOR’s journey with SAP

Business and IT consultancy Q_PERIOR AG is undergoing an ambitious growth plan that values its highly skilled employees. To provide its people with an exceptional workplace experience, the company delivers a one-stop shop for HR activity through SAP SuccessFactors Human Experience Management Suite, creating a positive experience on day one.

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improvement in information content.

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mobile self-services.

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source of truth for employee data.

With SAP SuccessFactors and SAP S/4HANA Cloud solutions, we are better able to support our business stakeholders while nurturing our people and improving talent retention – crucial if we are to achieve our growth ambitions.

Markus Mann
Head of Human Relations
Q_PERIOR AG

The Challenge

Modernizing HR to support business growth

Business and IT consultancy Q_PERIOR has a clear vision: to become one of the best companies for professional consulting services. 

 

Operating in the professional services industry, the company relies heavily on the knowledge and expertise of its people to achieve ambitious growth in the years to come. 

 

“We believe that our continued success is down to our employees and our deeply rooted corporate culture,” says Markus Mann, head of Human Relations at Q_PERIOR. “Our company values – energetic, proactive, and personal – are embedded in all our interactions with clients and colleagues alike. Our goal in HR is to attract, develop, support, and retain top talent in what is a fiercely competitive industry.”

 

To deliver a great employee experience and enable its people to develop and grow at the company, Q_PERIOR embarked on a journey to modernize its HR processes. 

 

“We looked to replace disparate processes with a single platform to cover the entire employee lifecycle,” says Mann. “We wanted to introduce employee self-services, and aimed to make HR more transparent for managers, giving them greater visibility of and access to employee information, which enables them to control profitability.”

The Solution

Building a foundation for digital HR transformation

Q_PERIOR selected SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) as the foundation for its digital HR transformation. 

 

“We have built our company on SAP software for many years, so SAP SuccessFactors solutions were the natural choice to support HR,” Mann reflects. “We already had some experience of using SAP SuccessFactors solutions in the past, and we liked the functionality and usability.” 

 

Q_PERIOR also chose to move its existing deployment of the SAP ERP application to SAP S/4HANA Cloud, offering fully integrated business operations. The company uses the extended edition of SAP S/4HANA Cloud to support the system integration and routing of information and processes from finance to sales to materials management more effectively and efficiently. 

 

With standardised processes and data availability for HR and finance in place, Q_PERIOR is better prepared for future growth. 

 

Additionally, Q_PERIOR has since integrated the SAP SuccessFactors Employee Central solution with the company’s document management system, contract tools, and third-party recruitment system, establishing a single source of truth for everything related to HR. 

 

The company also implemented the SAP SuccessFactors Compensation, SAP SuccessFactors Onboarding, SAP SuccessFactors Performance & Goals, and SAP SuccessFactors Succession & Development solutions, as well as the SAP SuccessFactors Mobile app for on-the-go access to HR services.

The Result

Putting the employee experience first

With SAP SuccessFactors solutions, Q_PERIOR benefits from a unified overview of HR activity across the company, automated HR processes integrated with finance and payroll, and powerful reporting capabilities. 

 

Today, Q-PERIOR employees in eight countries use the solutions to manage everything from their personal information to performance objectives to annual leave – all from a single point of control. Meanwhile, the HR team is using a central system of record for employee data, minimising duplication of effort and eliminating administrative work. 

 

Managers also benefit from full visibility of employee working hours, compensation, benefits, and chargeability. This gives them a better understanding of the profitability of their people. 

 

With the SAP SuccessFactors Performance & Goals solution, managers can track employee performance throughout the year. Additionally, they can use the SAP SuccessFactors Compensation solution to calculate compensation based on employee performance ratings and variable pay bonuses.

 

SAP SuccessFactors solutions have also helped Q_PERIOR improve the onboarding experience for new hires. Details entered into the SAP SuccessFactors Onboarding solution are reflected in SAP S/4HANA in real time, thanks to its integration with SAP Business Technology Platform. IT and finance teams can then access timely information about new hires ‒ including their start date and department ‒ to help set the foundation for a great work experience beginning on day one.

We are confident that our SAP technology will help ensure the future growth of Q_PERIOR.

Markus Mann
Head of Human Relations
Q_PERIOR AG

Future Plans

Striving for more

Looking ahead, Q_PERIOR plans to use the SAP SuccessFactors Succession & Development solution to help identify top performers and high-potential talent, enabling managers to pick out and nurture suitable successors for critical positions. 

 

Mann comments, “As well as identifying suitable candidates to fill leadership roles, we plan to use SAP SuccessFactors Succession & Development to maximise personal growth opportunities for our employees. We rely on the knowledge and experience of our highly skilled workforce, and we want to retain this talent.”

SAP helps Q_PERIOR run better

Key business outcomes and benefits

  • Connected and automated HR and finance workflows, laying a foundation for great employee experiences and future growth
  • Unified core HR with payroll and finance to boost business agility with enhanced reporting and data-driven decision-making
  • Enabled managers to view profitability at the individual employee level and set and track performance goals
  • Achieved a single source of truth for employee data, eliminating manual administrative work
  • Enhanced employee engagement with ownership of personal data and access to mobile self-services

Featured solutions and services

  • SAP SuccessFactors Human Experience Management Suite provides rich, cloud-based functionality for core HR, recruiting, onboarding, performance management, compensation management, and succession planning.
  • SAP S/4HANA Cloud, extended edition supports the system integration and routing of information and processes from HR and finance to sales and materials management more effectively and efficiently.
  • SAP Business Technology Platform accelerates outcomes and deepens business transformation with database and data management, analytics, application development and integration, and intelligent technologies.

About Q_PERIOR

Q_PERIOR pursues the mission of delivering top performance to benefit its clients and their position as leaders. The business and IT consultancy has a service and solution orientation and distinguishes itself through the interdisciplinary nature of its range of expertise, yielding new and creative approaches for innovative business models.

Industry Region Company Size Partner
Professional services EMEA >1,250 employees Pentos
Featured partner

Pentos has helped hundreds of companies around the world optimise and transform their HR processes with SAP SuccessFactors solutions. The SAP gold partner uses an approach that leverages best practices, efficient methodologies, user-friendly innovations, and real-world expertise.

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