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Sustainability and Corporate Social Responsibility (CSR)

SAP’s sustainability and corporate social responsibility (CSR) focus is an outgrowth of our vision to help the world run better and improve people's lives. We believe social, environmental, and economic activities and performance are interrelated – each creating tangible impacts on the others. Our efforts focus on creating a sustainable future for SAP, our customers, and society.


SAP’s Impact

How can software positively impact sustainability? Through our customers. Using SAP solutions they turn sustainability concepts into concrete actions that benefit people throughout the world.

Sustainable Operations

We believe that improving our sustainability performance gives us insight that helps our customers do the same. We focus on three key metrics: environmental, social, and economic.

Corporate Social Responsibility

Our CSR strategy applies our talent, technology, and strategic partnerships to create long-term, sustainable social impact that makes the world run better.

Facts and FAQs: Sustainability and CSR



Software company in sustainability indexes


Savings through carbon reduction in the past three years 


Of top DJSI companies are SAP customers


Renewable energy powers our cloud


In cash donations in 2016


Employee hours volunteered in 2016


Of SAP employees embrace sustainability


Youth trained in science, technology, engineering, and math (STEM)


What is SAP’s sustainability strategy?

We define sustainability as the creation of social, environmental, and economic value for long-term business success and responsible global development. In line with this definition, we aim to move from a separate sustainability strategy to a sustainable corporate strategy. This means we seek to embed sustainability in everything we do: our solutions, our operations, and our social investment.

What solutions does SAP offer in the area of sustainability?

SAP helps companies run more sustainably with innovations that increase profits, engage people and communities, and protect natural resources to have a positive economic, environmental, and social impact on the world, and touch the lives of billions of people. Solutions from SAP help the world run better and more sustainably. SAP is helping its customers achieve more sustainable operations through a range of solutions that address energy, environmental, health, and safety needs.

Specifically, SAP enables large and small enterprises to increase long-term and short-term profitability by holistically managing the opportunities and risks associated with economic, environmental, and societal concerns.

For more information, visit

What is integrated reporting and what is SAP’s involvement in it?

The International Integrated Reporting Council (IIRC, defines integrated reporting as "a process that results in communication, most visibly a periodic‚ integrated report, about value creation over time. An integrated report is a concise communication about how an organization’s strategy, governance, performance and prospects lead to the creation of value over the short, medium and long term." We published the SAP Integrated Report 2016 – SAP’s fifth integrated report – in February 2017 at

What is the employee engagement index?

We define employee engagement as a score for the level of employee commitment, pride, and loyalty, as well as our employees’ feeling of being an advocate of SAP. It is calculated based on the results of regular employee surveys. Employee engagement remains one of SAP’s four corporate strategic goals, along with growth, profitability, and customer loyalty. In 2016, we achieved an all-time high employee engagement score of 85%, compared to 82% in 2015. For 2017 through 2020, we aim to reach an Employee Engagement Index between 84% and 86%. For more information, visit the SAP Integrated Report, Employees and Social Investment section.

Especially considering SAP’s transition to the cloud, what steps is SAP taking to ensure it achieves its carbon reduction target?

SAP aims to reduce greenhouse gas emissions to their year 2000 level by 2020. Since 2014, SAP has powered all internal and external data centers and facilities globally with 100% renewable electricity. The shift helps minimize the company’s carbon footprint as it moves to a cloud business model, and helps eliminate carbon emissions caused by its customers’ systems by moving them into a green cloud. SAP has developed strict quality guidelines for the procurement of renewable energy certificates together with CDP (formerly Carbon Disclosure Project) and the World Wide Fund for Nature (WWF). These guidelines define the accepted sources of renewable energy (solar, wind, biogas, geothermal, and hydro; biomass is only considered if not related to deforestation), and that the power plant may not be older than 10 years. Further, SAP aims to increase the portion of electric vehicles in its company car fleet to 20 percent by 2020. In alignment with its existing policy for office business and data centers, at SAP locations electric company cars are charged only from 100 percent renewable sources. For more information, visit the SAP Integrated Report, Energy and Emissions section.

In 2016, we reported net emissions of 380 kilotons CO2, a reduction of 16% compared to 2015.

What are your global policies that govern employee behavior and avoid corruption?

Our compliance management system details our policies and procedures for ensuring ethical business conduct. Our policies govern the conduct of our management, employees, suppliers and partners, as well as critical areas of our business such as sales, vendor selection, and payroll. In addition, we train employees on the SAP Code of Business Conduct for Employees, which includes guidelines on bribery, antitrust, and a host of other topics. In the case of any breaches of compliance, we take appropriate remedial action. You can find more information in the SAP Integrated Report, Business Conduct section.

How is your sustainability department structured?

Our goal is to ensure that sustainability is embedded across our business, exemplified by our integrated report and integrated approach to measuring business performance. We have been successful in embedding sustainability professionals across our lines of business, e.g. in development, finance, communications, human resources, IT operations, or facility management. Luka Mucic, CFO of SAP, is the Sustainability sponsor on the SAP Executive Board. This ensures that there is a dedicated Board member overseeing this significant priority, which is a key to our path towards simplification. Daniel Schmid, Chief Sustainability Officer, and his team focus on driving sustainability into SAP’s operations. The sustainability team reports into the office of the CFO. Dieter Haesslein drives the innovation of SAP’s sustainability products as Chief Product Owner of the Sustainability and EHS product unit, part of our development organization.

How do you ensure data privacy and security

Security has always been a very important topic for SAP and our customers. That is why we introduced a secure software development lifecycle to address security holistically throughout the development process.

Our security standards meet high standards and have been certified in many areas, including data center operations, software operations, business continuity, and internal inspection. Certifications include SOC1 Type II, SOC2 Type II, ISO 27001, ISO 22301, and BS 10012, among others.


SAP Next-Gen Global Challenges

SAP is committed to the 17 United Nations Sustainable Development Goals. We invite you to join us in developing disruptive solutions to support the goals, and to submit solutions through the SAP Next-Gen Global Challenges platform. The best solutions will be pitched at the SAP Next-Gen Global Challenges Summit at the SAP Next-Gen Lab New York, in partnership with the Hasso Plattner Institute.

Sustainability news

Visit the SAP News Center for more stories about SAP Sustainability and SAP CSR

Watch SAP Sustainability & CSR in action

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