- The SAP Quality Awards are open to all organizations with successful implementations of any SAP product.
- The SAP implementation must have gone live and be actively used by the business or organization between 2 and 18 months before the award submission.
- The implementation must include products from SAP’s solution portfolio where business users are impacted, whether implemented On Premise or in the Cloud.
- Only projects that have not been nominated for the SAP Quality Awards in previous years are eligible.
- Customers must be served by an SAP market unit.
- Only customers can apply. Implementation partners cannot apply on behalf of customers.
- Customers can apply in several categories, provided the entries are for different SAP projects.
- Each nomination may only be submitted in one SAP market unit. The market unit that usually serves the customer or the main location for the implementation is most appropriate.
- Applicants must be available for follow-up phone calls and potentially for a visit, if required during the evaluation process.
- Winners must be available for interviews and press activities supporting the award events.
- All answers on the questionnaire must be completed in English.
- Changes to the applications will not be accepted after the submission deadline set by the market unit in which the nomination is submitted.
Quality Awards
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At the 2016 Regional SAP Quality Awards Ceremony at SAP HQ in Walldorf, Germany on April 6, 2017 SAP honored and celebrated the regional winners and their partners.
Find out how Surrey County Council, Telkom S.A. SOC Ltd and SABMiller Europe, regional SAP Quality Awards winners in the Fast Delivery Category successfully implemented their SAP projects.
“The award was the final confirmation and recognition of the great work of the whole team. We are proud to join the circle of the award winners with companies like Novartis, Roche and ABB”
Martin Pfund, Head of ICT Services Insel Gruppe
2016 Swiss Gold Award Winner
SAP Quality Award Winners
Congratulations to all winners! Many companies submit excellent implementation projects for the SAP Quality Awards every year and we would like to thank all participating customers and their implementation partners for their nominations.
The prestigious SAP Quality Awards celebrate and recognize customers who have excelled in the implementation of their SAP software solutions by using SAP's ten quality principles to:
- Effectively plan, execute and manage their implementations
- Achieve fast, low-cost implementations – and meet today’s demand for rapid time to value
- Simplify business processes and deliver significant business benefits to their organization
Learn about our 10 principles of quality
Recordings:
Introduction to the Best Practices Series - The SAP Quality Principles
1. Anchor business value firmly in your project
2. Start Scoping Early
3. Cooperate with stakeholders and use a proper governance model
4. Ensure timely delivery and effective tracking
5. Staff the project with sufficiently skilled, motivated people
6. Apply the appropriate methodology and plan for quality
7. Identify and manage risks jointly throughout the project
8. Exploit standard software using solution and delivery best practices
9. Achieve production readiness
10. Use organizational change management to transform business
The submission period for 2017 nominations is now open. Please check the timeline for closing dates in the market units. SAP customers must submit their nomination online to be eligible.
- Complete the questionnaire in English.
- Submit your nomination online (Service Marketplace login required).
- Access your 2017 draft or submitted nomination.
- Watch this short tutorial to find out how to complete and submit a nomination.
After nomination period closure, shortlisted customers will be invited to present their project in a 45 minute webcast session to an independent judging panel.
In Europe, Middle East and Africa once the local winners are found, the Gold winners automatically qualify for the regional program. The award finalists present their projects to a regional external judging panel who select the overall regional winners across Europe, Middle East and Africa.
Find out which of the award categories best fits your implementation profile.
All SAP customers with successful implementations of any SAP product can submit a nomination for the SAP Quality Awards as long as they have gone live and been in productive use between two and eighteen months prior to submission. The project size, duration and effort as well as the solution(s) in scope should be considered in order to determine the most appropriate category.
Fast Delivery Category
Two of the three criteria should be met in order to apply in this category:
- There are fewer than 600 users, including self-service users, on the system.
- The project lasted 7 calendar months or less from kickoff to first significant go-live.
- The estimated implementation effort for the project used fewer than 1000 person days, including external consulting days and the customer's time (excluding time for end-user training).*
Business Transformation Category
Two of the three criteria should be met in order to apply in this category:
- There are more than 500 users, including self-service users, on the system.
- The project lasted 6 calendar months or more from kickoff to first significant go-live.
- The estimated implementation effort for the project used more than 900 person days, including external consulting days and the customer's time (excluding time for end-user training).*
Innovation Category
For projects where one or more of the following is an essential part of the nominated project:
- Digital Core S/4HANA
- SAP Cloud Portfolio: Customer Experience, Supplier Collaboration, Workforce Engagement
- Internet of Things and Big Data
- Other innovation projects in line with the SAP strategy can be accepted at the discretion of Active Quality Management.
* Estimated Effort Sample Calculations: This metric is calculated by multiplying the number of implementation days by the number of full-time equivalent resources. Examples:
- An implementation with a 3-month duration using 3 full-time and 4 half-time resources: (3 x 20 working days) x [(3 people x 100%) + (4 people x 50%)] = 300 person days
- An implementation with a 9-month duration using 6 full-time and 8 half-time resources: (9 x 20 working days) x ([6 people x 100%] + [8 people x 50%]) = 1,800 person days
If your organization is based in or has been served by one of the following SAP market units / geographies, you can apply for the SAP Quality Awards.
Questions on which market unit to apply in? Send us an email.
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Africa
Austria
Belgium and Luxembourg
Central and Eastern Europe (Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Moldova, Poland, Romania, Serbia, Slovakia, Slovenia, and Montenegro)
C.I.S. (Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan)
France
Germany
Greece, Cyprus and Malta
Israel
Italy
Middle East and North Africa (Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, New-Palestine, Oman, Pakistan, Qatar, Saudi Arabia, Syria, United Arab Emirates, and Yemen)
Netherlands
Nordic and Baltic countries (Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, and Sweden)
Portugal and Spain
Switzerland
Turkey
United Kingdom and Ireland
United States of America
General entry and evaluation criteria
In addition to the implementation profile for each award category and the general entry criteria, please consider the evaluation criteria below as you complete your nomination.
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To gain the highest score possible, please be sure to answer all questions so that the judging panel can evaluate your application
You may attach supporting documentation that demonstrates your quality approach (including extracts of lessons learned, review documents, and success stories) in the last step of the online form
If your nomination is shortlisted, you will be asked to present your project to a local judging panel using a predefined template
The nomination period for 2017 is now open and key dates for each SAP market unit are listed below. Once the submission period is closed in an SAP market unit, the shortlisted candidates are contacted to schedule a 45 minute webcast of the project with a judging panel which, together with the completed nomination form, will be evaluated to determine the winners.
When all 2017 SAP market unit winners in Europe, Middle East and Africa have been announced, the Gold winners will automatically proceed to the regional SAP Quality Awards. Shortlisting among the Gold winners will take place in January 2018 and the finalists will present to an external judging panel in February 2018. The regional winners will be invited to attend the regional award ceremony in Q2 2018.
| Market Unit | Nomination period
closes |
Shortlisted candidates present nominated project
|
Winners
announced |
SAP Quality Awards
event |
||||
| Africa | February 28, 2018
|
March 2018
|
Q2 2018
|
Q2 2018
|
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| Austria | February 17
|
March 13 - 31
|
May 3
|
May 3
|
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| Belgium and Luxemburg | August 11
|
August 29 - 31
|
September 4
|
September 6
|
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| Central and Eastern Europe | March 17
|
April 3 - April 19
|
April 21
|
May 25 - 26
|
||||
| C.I.S. | Q4 2017
|
Q4 2017
|
Q4 2017
|
Q2 2018
|
||||
| France | September 15
|
September 18 - 22
|
September 25
|
October 5
|
||||
| Germany | October 7
|
Oct 20 - Nov 8
|
November 11
|
November 2017
|
||||
| Greece and Cyprus | October 7
|
Q4 2017
|
Q4 2017
|
Q4 2017
|
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| Italy | September 15
|
Sept 18 - Oct 6
|
October 13
|
October 17
|
||||
| Middle East and North Africa | October 15
|
Nov - Dec
|
January 2018
|
Q1/Q2 2018
|
||||
| Netherlands | August 20
|
September 15
|
October 1
|
October 1
|
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| Nordic and Baltic countries | September 11
|
Sept 25 - Oct 6
|
October 11
|
October 26
|
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| Portugal | September 15
|
October 5 - 20
|
October 26
|
November 22
|
||||
| Spain | September 15
|
October 5 - 20
|
October 26
|
November 22
|
||||
| Switzerland | February 17
|
Feb 27 - March 24
|
March 24
|
April 4 - 5
|
||||
| Turkey | August 15
|
August 21 - 31
|
September 4
|
October 12
|
||||
| United Kingdom and Ireland | September 22
|
October 17 - 18
|
October 20
|
November 8
|
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| Regional Awards in Europe, Middle East & Africa | Regional finalists selected from the SAP market unit Gold winners
|
February 15 - 27, 2018
|
April 11, 2018
|
April 11, 2018
|
