Tech Mahindra offers innovative and customer-centric information technology services and solutions. The company collaborated with SAP at the SAP Co-Innovation Lab to develop a revolutionary initiative to manage the food supply chain, enabling companies to transport farm-grown produce and deliver it as fresh as if it were grown locally. FEEDS enables business collaboration, and maintains product quality and freshness, while providing a 15-20% reduction in losses and waste.
- Reacting to Needs: Fresh produce delivery faces the challenge of lacking real-time supply chain visibility, making informed decision making for supply chain planners difficult and raising the potential for a high degree of spoilage and waste. To exacerbate the issue, a multitude of players (farmers, cold chains, transporters/retailers, etc.), each with their own back-end systems, create an inability to trace back and ensure adherence to compliance norms. This drives an overall lack of collaboration and non-optimal reaction to dynamic supply chain events.
- COIL Project: Tech Mahindra came together with SAP at COIL Bangalore to develop FEEDS, a co-innovation project designed to deliver improved traceability and a reduction in waste as food moves from the farm to the consumer, while also enabling a regulatory compliance framework.
- Results: The Tech Mahindra FEEDS solution provides real time visibility of the fresh produce supply chain with an end-to-end, unified digital platform connecting different parts of the business network. It is powered by SAP HANA and integrated with back end systems like ERP, SCM and point of sale systems. FEEDS provides a unified common platform with a freshness index, condition monitoring, and collaboration between business network partners. Built on the SAP HANA Cloud Platform for the Internet of Things, the solution is accessible via easy to use, role-based mobile apps and offers an intuitive interface with back end systems.
- Discovery: From Use Case Definition to GTM activities, the project team’s engagement at COIL was highly useful to Tech Mahindra. Evangelizing within SAP forums and the pursuit of certification was very valuable, as was the extended expert COIL brought to the formation of FEEDS, easing the path to monetization.