Delivering quality to our customers is key for our success

Quality is the basic requirement for the satisfaction of our customers. Consequently “Quality at SAP” is defined as “Quality from a customer perspective.

  • Explore how the SAP board dedicates itself to the implementation to of quality principles
  • Find out which quality management systems exist at SAP
  • See how SAP supports quality in implementation projects
Pass the baton

Featured Resources

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Quality Management at SAP

SAP has developed and implemented three quality management systems. Each system defines standardized certified processes for its domain.

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ISO Certificates

The three quality management systems at SAP are certified according to ISO 9001. Active Global Support and SAP IT are additionally certified according to ISO 27001 (Information Security Management System)

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SAP Quality Awards

The SAP Quality Awards for Europe, the Middle East, and Africa (EMEA) celebrate customers who have excelled in the planning and execution of their SAP software implementations.

Contact SAP Quality Governance