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SAP SuccessFactors

Welcome to the SAP SuccessFactors Expert page – learn more about SAP SuccessFactors as a whole, or review the below essential resources for those managing their SuccessFactors software.

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Set your strategy for HR transformation

View the latest HR trends

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Explore HCM research, product information and customer stories.

Check out the Knowledge Hub

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Learn how we recommend setting up and using SAP SuccessFactors products and services

SAP Model Company for HR

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Receive our monthly newsletter for essential SuccessFactors product, support and process updates

Subscribe to the Compass newsletter

Expert Content


SAP SuccessFactors customer community

Join the SAP SuccessFactors customer community to access privileged information like release content, product roadmap, and support monitored Q&A. This site is essential for system administrators. An SAP User Account (S-user ID) is required for access. To learn more about S-user IDs, review our FAQ

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SuccessFactors Support by Product

Find KBAs, guided answers, and support content related to each SuccessFactors solution

Support by Product landing page

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Product documentation

Find administration and configuration guides for SAP SuccessFactors products

Visit the Help Portal

SAP SuccessFactors Newsletters

The Compass Newsletter– Review monthly updates about product, support and HR trends

SAP SuccessFactors Empowerment Events – See our month ahead in live and virtual events covering SuccessFactors product features and HR best practices

SAP SuccessFactors Executive Insights – Stay familiar with the direction of our products and HR thought leadership with this quarterly email

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