1. Log in to fully participate, giving feedback to those who help you through likes and comments. Use your real identity to build your own personal brand.
2. Be yourself. The idea of SAP Community is to represent yourself authentically. Provide as much information as you can in your profile. Using someone else’s contact information is prohibited. It is also strongly recommended that you post a photo of yourself. Do not post photos of others or graphics. Such content could be subject to moderation and removed.
3. Search before you post. There are many answered questions and helpful postings already in the SAP Community. Before posting a new question, please search the community to see if it’s already been asked /answered. That’s the fastest way to get your information.
4. Avoid slang. There are many languages and cultures represented in the SAP Community. The main language of SAP Community is English.
5. Share expertise transparently. We are a community based site that encourages public knowledge sharing. Be open about your knowledge and how you obtained it.
6. Avoid solicitations. Avoid marketing your company’s products and services. If you want people to know your affiliation with your company, put those details in your profile to make the information available to the community. Do not embed links to ads in your posts. The same applies to email solicitations and advertising. If you want someone to trust you enough to buy what you offer, share your expertise and they will seek you out.
7. Be professional and courteous. Temper negative emotions, keeping communications professional. Do not berate other members for asking questions or posting something you don’t like. The SAP Community is intended to be open on a variety of topics.
8. Be responsive. If a community member has answered your question, please mark the answer as “accepted.” By doing so, other members can find the answers more easily.
9. Don’t copy / paste other people’s content. Make sure your content is original and unique. Don't cross-post (create multiple copies of the same content using different primary tags).
10. Report rule violations. Click the alert moderator button if you believe an SAP Community member is violating the rules of engagement. Provide as much information as possible.
11. Avoid external links. Using links to market your company or products is prohibited, as is adding links to closed content or content that requires subscription fees to read.
12. Provide support feedback through the correct channel. SAP Community is a place for conversation with SAP and each other, but it is not an official support channel. For escalations to SAP support, contact the Customer Interaction Center.
Do not publish identifying or private information related to your Support experience. To protect the privacy of customers and support employees, the following will result in immediate removal: screenshots of support incidents, incident numbers, personal information, or other sensitive information.
13. Don't hijack questions. Don't post a different question in an existing question as a reply, especially if the question has not recently been active. If it is related, please create a new question and link to the old/existing question.
14. Don't resurrect questions. Don't reopen a question that has already received an answer that was marked as "accepted" by the author. If your problem looks the same and the posted solution does not work in your case, then you have a different issue and you need to create a new question referencing the existing one. You are allowed to “resurrect” a question only when the link in the answer is broken and you want the author to fix it.