SAP Customer Experience (CX) webcasts
Explore webcasts featuring customer and industry experts sharing practical insights for using SAP and AI to create remarkable customer experiences.
Featured upcoming webcasts
Transforming B2B sales: How to supercharge your core capabilities
Anticipate the future of B2B sales.
Explore our on-demand webcasts
SAP CX + ERP: The Secret to 726% ROI
Hear from clothing brand Carhartt and SAP experts to learn how AI-driven insights can accelerate time to value and reduce operational costs.
Activating AI in CX: 5 Steps to Quick Wins
Get a practical, five-step framework for successfully adopting and scaling AI in your business across sales, service, and marketing.
Bridging the CX Gap
Is your customer experience ready for AI? Explore how a unified data strategy enables meaningful, AI-driven customer experiences.
Learn about connected CX and CRM solutions
Put customers at the heart of your customer experience by connecting people, processes, and systems.
The Profitability Imperative: Drive Profitable Growth
See how B2B companies are applying practical solutions to drive profit improvements in marketing, data and analytics, and customer experience.
AI in E-commerce: Research Insights for Digital Leaders
Get the latest insights on integrating AI into your e-commerce operations from experts at Harvard Business Review Analytic Services, Coveo, and SAP.
2025 Trends in B2B Commerce
Ready to tackle AI, tariffs, and more? Learn how to transform challenges into victories in this webcast.
SAP Commerce Cloud Q2 2025 Release Overview
See the latest SAP Commerce Cloud innovations, including the SAP B2B Self-Service Portal, enhancements to open payment framework, and extensibility.
Take a modern approach to unified commerce experiences
Discover the e-commerce platform SAP Commerce Cloud and how it drives profitable growth.
SAP Sales and Service Cloud Innovation Spotlight
Find out how the latest AI innovations are reshaping the B2B sales and service landscape and see a demo of AI-enhanced sales and service tools.
Unlock a Seamless Lead-to-Cash Process
In this webinar for GROW with SAP premium subscribers, learn how you can use included benefits to achieve a seamless, unified lead-to-cash process.
Unifying the Pre- and Postsales Experience
Learn why closing the gap between the presales and postsales experience is imperative, and how to achieve it with Gainsight and SAP Sales Cloud.
Accelerating End-of-Quarter Deals with AI Support
In this webinar with SAP, MediaFly, and Pricefx, discover how AI can help your sales teams close more deals faster to ensure a strong quarter finish.
Discover AI-enabled sales technology
Learn how the SAP Sales Cloud solution puts AI-driven insights at your fingertips and makes intelligent selling simple.