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Discover how to improve your customer experience to support your company’s agility and resiliency.

The Customer Connection to Supporting SME Resilience

A survey by Oxford Economics and SAP shows that improving customer experiences is the top priority for 39% of small and medium sized companies. Get this report that helps to answer these questions:

  • Why is customer experience so important, and what are the main challenges?
  • What factors matter most to a high-quality customer experience?
  • What digital tools do you need to adapt?

For more survey findings, expert commentary and
analysis, and research-based recommendations, please download the report.  

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