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Keep today’s citizens engaged and involved.

According to Aberdeen Group ‘Serving a New Generation of Citizens’, institutions focused on delivering personalised citizen care outpace those that don’t. With this in mind, government agencies and public institutions need to adopt the best practices that not just meet citizen needs, but also offer personalised services to keep them engaged and involved.

Join us in this virtual master class episode on how to consistently deliver a positive and contextually relevant citizen experience that will surpass expectations.

Our Speakers:

  • Kathleen O’Brien
    Global Industry Principal for Public Sector
    SAP Customer Experience
  • Chee Lioy U
    Director, Public Service, Singapore
    SAP

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