Your Guide to Delivering Amazing Utility Customer Experience
For utilities, improving customer experience isn’t an option – it’s a must. Yet where to begin? To help you on your customer experience journey, you can download some helpful information. Included is a practical execution guide from IDC on how to succeed in your service and self-service initiatives; improving customer satisfaction and net promoter scores by as much as 25% and reducing cost-to-serve by as much as 30%.
Register for the above and learn how SAP delivers great experiences for utilities’ customers