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Forrester Consulting: The Total Economic Impact™ of SAP Commerce Cloud and SAP Customer Data Cloud

Forrester Consulting found that a composite multinational organization with a large customer database engaging directly through multiple online selling channels can expect to realize the following benefits over a 3 year period by investing in SAP solutions:

  • 269% increase in ROI 
  • 14% revenue uplift in year 3 through customer data-driven personalization
  • 70% time-to-market improvement through enhanced speed and scaling
Want more details? Download the Forrester TEI study – commissioned by SAP.
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