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Deliver great service experiences

Business success hinges on effective customer service. By bringing service and sales together, you’ll provide the quick resolutions and personalized service customers expect while fueling business growth.

A vital alignment

How do you provide the best customer experience while keeping service costs down? How can you ensure your service teams have a 360-degree view of the customer? How do you build customer loyalty and drive growth?

In order to achieve the best outcomes for your customers and your business, you need to break down the traditional silos between service and sales teams. According to an IDC Infographic, sponsored by SAP, integrating customer service software with sales software has significant benefits, including: 

  • Differentiated customer experience
  • Maximized revenue 
  • Lower cost and higher ROI 
In fact, 80% of buyers prefer integrated suites, IDC found. Get your complimentary copy of the IDC Infographic to learn more. When you register, you’ll also get the valuable resources below.

Additional Resources

Stay ahead of rising customer expectations

Explore how the SAP Service Cloud portfolio helps improve the speed and efficiency of your customer service operations while reducing costs so you can achieve true service excellence.

Automating service processes with AI to improve customer support

Learn how DuluxGroup’s B&D Group uses next-generation technologies to streamline service processes and accelerate customer resolutions.

Empower your service teams to deliver great customer experiences

Discover how intelligent technologies help customer service organizations provide consistent, personalized experiences that build customer loyalty and drive business growth.

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