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SAP ActiveAttention

Enable successful program deployment and operations

Safeguard your SAP solutions with SAP ActiveAttention

Plan and safeguard complex system landscapes, projects, and operations with the SAP ActiveAttention program. Different levels of services help you deploy, use, run, and support your SAP software investments throughout the solution lifecycle.

Discover how SAP can help enable your outcome-driven business imperatives


Independent of any crisis, our premium engagements customers always have the option to receive remote service delivery. To help ensure business continuity, even during difficult times, SAP is here for you. We provide a holistic partnership by covering all SAP solutions across the lifecycle.

Premium engagements business scenarios for IT

With our comprehensive portfolio, we cover individual business scenarios that address the most frequent transformation topics, challenges, and pain points companies are facing in the digital age.

  • Develop and review your architecture.
  • Safeguard and support the overall enterprise architecture.

  • Access unique SAP expertise on SAP products.
  • Define your implementation strategy.

Take the journey to SAP S/4HANA Cloud, private edition

Discover how RISE with SAP brings together what you need to transform your business in the way that works best for you.


Build a Sustainable Intelligent Enterprise

Get expert guidance and advice to realize a future with zero emissions, zero waste, and zero inequality for your SAP software landscape, along with service orchestration and expert coordination.

Transition to hybrid cloud by leveraging hyperscale infrastructure

Define an intelligent enterprise architecture to create a smooth path to the cloud; and enable an innovation, data, and analytics strategy.

Partner with SAP to design your transformation journey

Achieve long-term value with a governance structure based on a collaborative three-way partnership between the customer, partner, and SAP.

Transition to cloud solutions from SAP

Leverage comprehensive know-how to set up and run cloud solutions from SAP integrated into your landscape.

Improve your hybrid operations continuously

Reduce TCO while ensuring a stable and smooth execution of business processes and a timely competent reaction to unforeseen issues.

Premium engagements business scenarios for finance

With our comprehensive portfolio, we cover individual business scenarios that address the most frequent transformation topics, challenges, and pain points companies are facing in the digital age.

  • Integrate data science into the financial process.
  • Obtain real-time financial insights.

  • Benefit from SAP Best Practices.
  • Eliminate financial data silos.

Leverage new analytics and central finance for your transformation

Enable insight-driven actions to spend less time on transactional work and more time on delivering business value.

Drive your business transformation with data and analytics

Accelerate your business transformation by modernizing your analytics and business data processes and defining a holistic strategy, architecture, and road map.

Transition to cloud solutions from SAP

Define an intelligent enterprise architecture; create a smooth path to the cloud; and enable an innovation, data, and analytics strategy.

Premium engagements business scenarios for HR

With our comprehensive portfolio, we cover individual business scenarios that address the most frequent transformation topics, challenges, and pain points companies are facing in the digital age.

  • Enable your HR organization to efficiently support business growth.
  • Include modern talent management solutions.

  • Utilize SAP's strategy for your HR digital transformation.
  • Achieve professional services scalability.

Start your HR transformation journey with SAP

Leverage SAP’s product strategy for HR digital transformation to gain a competitive advantage as well as an agile, flexible, and proactive organization.

Get expert support – right by your side

Turn digital concepts into value-based, predictable outcomes with precise and dedicated business, and technical guidance – from prepare to run.

Comprehensive portfolio

Access a range of services that cover various deployment options across all SAP solution investments. 

Strong foundation

Address the full scale of your business demands and IT requirements with a single point of contact.

Tailored services

Focus on business topics that drive the right business outcome by using services that adapt to your needs. 

Realize the right outcomes with a strong engagement model

Optimize operational excellence and cover IT demands with a strong engagement model enabling your desired business outcomes.

Foundation technical quality manager

The dedicated foundation technical quality manager ensures continuity with a clear focus on system reliability, security, scalability, data integrity, and high performance. The role provides an overall service engagement plan, governance structure, and regular reporting, with the support of SAP Mission Control Center.

SAP Transformation Hub

SAP Transformation Hub manages an expert network and functions as a central knowledge hub of delivery experience while supporting all architecture planning engagements.

Intelligent Service Delivery

Combining state-of-the-art technology and highly skilled people, intelligent service delivery provides standardized services tailored to your needs in an efficient model. Delivery units across all regions, with more than 15,000 employees, ensure that your needs are met in a scalable way.

SAP Mission Control Center

SAP Mission Control Center provides access to a globally standardized back-office team for operational excellence, with a fully aligned view of all engagements, product issues, and resolutions, as well as consolidation of best practices.

Comprehensive portfolio with predictable outcomes

Apply easy-to-consume service and support engagement personalized to meet your needs with predictable outcomes in any deployment scenario. 

Innovation services

  • Work with a lean digital innovation team with ongoing innovation cycles
  • Explore business possibilities and build functional prototypes


  • Create an actionable plan for value extraction
  • Define value maps and gain a clear understanding of value metrics

Architecture planning

  • Target architecture in line with the product vision of SAP
  • Validate the technical design of on-premise, cloud, and hybrid landscapes

Analytics and data management

  • Improve data integration, quality, governance, and design
  • Prototype next-generation scenarios such as machine learning, Big Data, and the Internet of Things

Implementation support

  • Preconfigure your technical infrastructure, data migration, and ready-to-use processes
  • Accelerate the implementation plan of your transformation project

Cybersecurity and compliance

  • Define your unique security and compliance road map
  • Identify critical gaps and optimization potential

Platform as a service and DevOps

  • Integrate your current landscape with SAP Business Technology Platform
  • Develop agile, modern cloud applications quickly


  • Analyze functional design and architecture and validate functional gaps
  • Define action plans to address risks and issues to performance, technical integrity, and stability

End-to-end hybrid operations

  • Allow proactive monitoring and alerting
  • Prioritize your list of critical areas and road map for next steps

Accelerated support

  • Target initial response and resolution to secure connections and data for regulated industries
  • Ensure regular alignment and transparency and gain insights into root causes

See how customers are succeeding with SAP

Questions? Get in touch!

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