Professional Services
The future of professional services: Everything-as-a-service
Digital transformation enables you to offer new, agile business models with flexible pricing based on business outcomes.
Business model innovation
Increasingly, professional services firms are replacing “time and materials” billing with subscription-based business models and everything as a service (XaaS).
Total workforce management
Professional services firms are managing employees and external resources more holistically and proactively to balance talent supply and demand from engagements.
Power of humans and technology
Next-generation professional services automation is boosting productivity, reducing service delivery costs, and freeing experts to focus on billable work.
Accenture’s evolving cloud journey
Hear about Accenture’s latest collaborations with SAP in innovating solutions.
See how professional services customers are succeeding with SAP
Learn how best practices in the cloud enabled AGILITA to realize transparency, scalability, and more precise project management.
Discover how technology company HCL supports growth and expansion as well as digital transformation for its clients.
Find out how McGrathNicol improved employee productivity thanks to easier and faster access to information and streamlined workflows.
Learn how professional services firm PwC makes it easier for its experts to work with clients around the world.
What are the leading analysts saying about SAP?
Elevating strategy and service delivery to meet sustainability goals
Learn how organizations are incorporating a sustainable philosophy into their overall business and technology implementation in this report from SAP and Oxford Economics.
Driving everything as a service in Professional Services
The traditional business model of ‘time and materials’ has given way to bundled, Everything-as-a-Service (XaaS) offerings in the professional services industry. Read about the impact to the industry in this Futurum report.
Uncover keys to success from industry experts
Learn how you can overcome some of your greatest challenges today and in the future by becoming an interconnected company that can collaborate across functions and make better, data-driven decisions.
Leveraging technology to deliver XaaS in professional services
This report explores how some professional services companies leverage software technology to transform internal processes.
Explore PSA software for a fast-changing industry
Discover how our professional services automation software can support your business from end to end – now and in the future.
A single view of client data and interactions is key to sales effectiveness – and profitable growth. Gain consistency across channels and increase your win-rate.
85% decrease in the effort to create a lead.
Source: Kearney
After a rigorous selection process, SAP S/4HANA emerged as the clear favorite across a broad cross-section of stakeholders due to better ROI and its international capabilities. To date, we are tracking well to that business case, with plenty more opportunity remaining in the pipeline.
Christine Laurens, Chief Financial Officer, Kearney
Professional services software helps you streamline the end-to-end engagement delivery process from bid to cash. You can drive non-linear growth by transforming business models to sell, deliver, and bill business solutions that combine usage or subscription services, projects, and products.
25% reduction in customer onboarding and project initiation time.
Source: McGrathNicol Services
By using technology to take the pain out of routine tasks, our teams can now focus on delivering high-value work for clients. A number of frustrating administrative tasks can now be done efficiently, anytime and anywhere.
Brendan Tanner, Head of Finance, McGrathNicol Services
With a total workforce management strategy, you can scale quickly. Tap into external talent networks, while maximizing internal talent contributions.
7% increase in performance-related feedback.
Source: Ernst & Young
Our people are central to our offering, and our most engaged teams deliver the highest quality, the best profitability, and the greatest client satisfaction. That’s why ensuring a positive employee experience is critical to our business.
Penny Stoker, Global Leader of HR Services, EY
How do you control costs and minimize risk? Manage project and engagement
financials – including profitability, revenue recognition, and leakage – in real time.
13 hours saved each month through process automation.
Source: Nagarro ES
Our implementation of SAP S/4HANA Cloud has enabled us to gain valuable experience, automate processes, and build a new line of business. This ensures the success of our customer projects and has helped us become the first partner globally to have received the SAP Recognized Expertise designation for SAP S/4HANA Cloud.”
Carl-Philipp Müller, Director SAP Cloud Services, Nagarro ES
Get started with SAP’s cloud solutions for professional services
SAP can help you start or enhance your professional services digital transformation – no matter where you are in your journey. If you have yet to move to cloud ERP, you can get started with the RISE with SAP solution. If you already have cloud ERP – from SAP or any other vendor – you can enhance your professional services capabilities with our industry cloud solutions.
RISE with SAP
RISE with SAP provides customers with complete business transformation as a service (BTaaS) in a single package. At its core is SAP S/4HANA Cloud, business process intelligence, technology credits, and more. RISE with SAP also includes solutions for:
Industry cloud solutions
Built by SAP and our partners on an open platform, SAP’s industry cloud solutions address specific industry needs for the professional services sector. Designed to work with your existing SAP and third-party systems, these specialized cloud applications can help you drive cost-effective transformation and sustainable growth.
Featured cloud solutions for professional services
SAP SuccessFactors Employee Central
Benefit from individualized experiences and strategic solutions that empower employees to reach their potential.
SAP Subscription Billing
Take a simplified approach to all tasks, from subscription product design to lifecycle management, and automate billing to create and monetize quickly and effectively.
SAP S/4HANA Cloud for projects, resource management
Get a proven framework to adopt industry best practices while attaining operational excellence – specifically across core financial and engagement management processes.
Integrated Project Pricing and Estimating by Twenty5 LLC
Drive efficiency and continuous learning in project-based pricing and estimating. You can use best practices, mine historical data, and improve collaboration to respond to quotation requests faster and more accurately.
Time Tracking for Service Organizations by Replicon
Capture, validate, and transform project time data in a modern user experience across desktop and mobile devices. The solution integrates with SAP S/4HANA and SAP SuccessFactors solutions, supporting global governance.
Enterprise Workforce Optimization Platform By ProFinda Limited
Align the work priorities of your organization with the capabilities and desires of your workforce. This solution helps you find the right person for an assignment or role in seconds.
Explore your professional services resource center
Discover how integrating processes across your midsize business can help you succeed in the new economy.
Learn how companies that adopt technical, cultural, and organizational change can provide innovative, value-added services.
Explore how SAP S/4HANA provides a proven framework for adopting industry best practices while attaining operational excellence.
Find out how the professional services industry is evolving in the face of changing market conditions and client demands.
Connect the key processes of bid management – execution, delivery, and outcomes – to meet customer expectations.
Explore research-based insights into how midsize professional services firms are addressing priorities, opportunities, and risks.
Learn all about PSA tools – and how they’re helping professional services companies support shifting business models and customer demands.
Watch and listen to this TSIA SAP sponsored Techbyte featuring industry value advisors Stuart Harris and Craig Quantz