SAP Services and Support
Orchestrating your success
SAP Services and Support offerings empower you to adopt the latest innovations and achieve your most complex transformations while maintaining business continuity along the way.
In a world of nonstop change, our portfolio helps your business move securely with speed and agility, enabling you to cut through complexity, deliver a simpler and more powerful experience, and adapt faster while driving measurable results.
Guidance towards your every goal
Unearth new opportunities to innovate and drive real-world, measurable outcomes with proactive guidance for your business strategy and technology landscape.
Continuous engagement
Elevate your capabilities with in-depth content and learning, and access SAP expertise when you need it through a lasting partnership that thrives beyond go live.
Business continuity through change
Ensure your business runs smoothly throughout every stage of your business transformation journey with an industry-leading standard of commitment and service.
Choose the success plan that fits your needs
Foundational Success Plan
This plan is centered around SAP Enterprise Support and is expanded with onboarding and technical cloud operations. It’s included with every SAP cloud solution.
Advanced Success Plan
This plan offers proactive guidance supported by experts and AI as you deploy solutions and adopt new innovations. It builds on the Foundational Success Plan.
Max Success Plan
This plan enables a large and complex business transformation through a strategic partnership that provides end-to-end guidance from dedicated experts. It’s inclusive of the Advanced Success Plan.
Compare the success plans
Success plans offer tiered engagements designed to support your business at every stage of its journey. Whether you prefer self‑guided resources or a more hands‑on, personalized partnership, you can choose the plan that aligns with your goals. There is also flexibility to apply different plans across different parts of your organization.
More service offerings
Professional services
Address project-based needs with fixed-scope engagements at pivotal moments throughout your SAP adoption journey with expert knowledge, direction, and hands-on assistance.
Development services
Development services deliver tailored AI solutions, SAP Business Suite extensions and enhancements, and new applications designed to meet your unique requirements and built to SAP standards.
Application management
Get expert cloud application management with predictable outcomes—freeing your team to focus on your business and transformation.
Be future-ready with SAP Services and Support
Watch this webinar to see how the SAP Services and Support portfolio is evolving to deliver a simpler, more powerful customer experience.
Resources
From the press room
Read about the latest news and innovations related to services and support.
Innovation and transformation newsletter
Get the latest news to support your ongoing adoption success with the latest services and support-related news.
SAP Support Portal
Manage your SAP products, get support, access documentation, and more.
SAP Community
Connect and engage with our community to get answers, discuss best practices, and continually learn more about SAP solutions.