Enabling innovation and optimizing mission-critical operations in FSM
Covering the end-to-end FSM process with the most advanced FSM features and the smoothest integration with customers’ application maps. It is natively integrated with SAP S/4HANA via the integration suite provided by SAP Business Technology Platform.
Overview
Simplify implementation times and costs
The Next-Gen FSM Platform provides the most advanced features for integration with customers’ application: CRM, ERP, Asset Management, GIS and IoT. OverIT includes an “API-first” approach and is easily configurable, upgradable, scalable, and strongly oriented to high integrability and extensibility.
Unlock the full potential of the most advanced FSM technologies
The platform is feature-rich and presents a significant number of capabilities and strong product innovation, delivering the latest functionalities and leveraging the most advanced technologies, such as GIS, ML, IoT, AR, and VR.
Get support in mission-critical industries
We are not interested in providing a generic software that can be applied for hundreds of industries and use cases, but rather in focusing on customers in mission-critical industries from the platform, product, and services side.
Details
Solution type
APIs and Technical Components
Industry
Oil, Gas, and Energy, Utilities, Travel and Transportation, Telecommunications
Compatibility
Works with
Features
Optimize on-field resource utilization
The scheduling engine relies on sophisticated algorithms for the most effective allocation of resources, automating the schedule and proposing “best-fit” solutions learned from planner’s behavior and past technician experience.
Orchestrate on-site external contractors
Highly configurable module is designed for the orchestration and monitoring of construction sites assigned to external contractors, getting continuous feedback, automatically collecting data in the field, and validating field work with quality inspections.
Empower technicians through augmented collaboration
Advanced collaboration features to assist, guide, and train remote workers, leveraging AR features and annotations, content sharing features, and digital work instructions. The solution has been developed to work with leading hands-free devices.
Plans and pricing
All plans include:
Next Gen FSM
Best of Breed Field Service Management Solution
Price upon requestBest of Breed Field Service Management Solution
Field Collaboration
Augmented Collaboration Solution with Remote Expert guidance, Work Instructions and Knowledge Management
Price upon requestAugmented Collaboration Solution with Remote Expert guidance, Work Instructions and Knowledge Management
Customer reviews
Technical Information
| Solution type | APIs and Technical Components |
| Category | Enterprise Asset Management |
| Industry | Oil, Gas, and Energy, Utilities, Travel and Transportation, Telecommunications |
| Works with |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies. |
| Compliance |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Next-Gen FSM Platform - Functional White Paper
Next-Gen FSM Platform – Functional White Paper Field Collaboration
Next-Gen FSM Platform – Brochure
Publisher
OverIT S.p.A.
OverIT, backed by Bain Capital and NB Renaissance, is a multinational company with more than 20 years of international and cross-industry experience in Field Service Management software. The company is recognized by premier global advisory and consulting organizations as a leading FSM and AR leader.
