Interact using natural language‚ get to your features and information faster.

The SAP SuccessFactors App in Microsoft Teams would like to support Natural Language Processing (NLP), allowing users to trigger quick actions and complete associated tasks by simply typing natural language requests. Our NLP capabilities are focused on mapping user inputs to available quick actions using AI. The system always attempts to match a user's request with a specific HR transaction. This means the response will either successfully match a transaction or return no match, without open-ended responses. The system is designed to provide clear, structured results, based on available quick actions, rather than engaging in free-form conversation.